[Hiring] Commercial Quality Assurance / Technical Analyst @GEICO

Role Description

Under limited supervision, develops quality assurance criteria in conjunction with stakeholders that supports the claims process.

• Reviews and monitors quality assurance reviews across all commercial/business auto lines to ensure compliance with applicable regulatory requirements, internal policies, and quality standards.
• Conducts complex analyses of processes, documentation, and controls.
• Supports state requested regulatory quality reviews.
• Works in a solution-oriented manner to identify and support effective resolutions.

Qualifications

• 3+ years of commercial auto casualty OR cargo OR hazmat claims experience.
• Previous claim handling experience acceptable if now in an analyst role.
• Exposure across multiple claim types preferred.

Requirements

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.
• Must attain and maintain the required licenses issued by state insurance departments.
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.

Benefits

• Competitive pay, benefits, and flexibility to support your well-being and future.
• Personalized development programs, mentorship, and certification assistance.
• Inclusive and collaborative culture rooted in shared success.