[Hiring] Business Integration Testing Senior Advisor @The Cigna Group

Role Description

The Business Integration Testing Senior Advisor provides strategic leadership and subject-matter expertise for user acceptance testing, business integration testing, test automation, renewal communications quality, and operational readiness within Individual Dental Operations. This role establishes comprehensive testing strategies, defines scope and objectives, and ensures business, vendor, and technology solutions meet established requirements and acceptance criteria.

The Senior Advisor leads complex testing initiatives across multiple platforms and external partners, identifies opportunities to expand automation, and guides the development and execution of automated testing solutions. The position serves as a trusted advisor to business leaders, Product Owners, technology teams, and vendor partners by evaluating testing risks, managing critical defects and dependencies, and providing recommendations that support informed readiness decisions.

The role also leads annual renewal communications testing and quality validation, including defect management and onsite print-vendor audits. Through extensive testing expertise, institutional knowledge, and cross-functional leadership, the Senior Advisor helps ensure Individual Dental solutions and communications are accurate, compliant, operationally ready, and positioned to deliver a positive customer experience.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Eight or more years of experience in healthcare operations, business integration testing, user acceptance testing, quality assurance, technology delivery, or a related discipline preferred.
• Significant experience developing and leading UAT strategies for complex, cross-functional business initiatives.
• Experience with Individual and Family Plans, Individual Dental, annual Go-to-Market, Open Enrollment, or renewal-related activities strongly preferred.
• Demonstrated experience identifying testing automation opportunities and leading the design, development, implementation, and execution of automated testing solutions.
• Experience with automated testing tools, scripting, data validation, and testing across multiple systems or external partner platforms preferred.
• Strong knowledge of UAT, integration, regression, release, end-to-end, and automated testing practices.
• Demonstrated experience leading testing resources and coordinating activities across business, technology, vendor, and offshore or distributed teams.
• Experience developing test strategies, test plans, test scenarios, test cases, test data, effort estimates, and contingency plans.
• Strong knowledge of defect management, root-cause analysis, risk assessment, impact analysis, and corrective-action validation.
• Experience testing and validating customer communications or other high-volume, customer-facing materials preferred.
• Demonstrated ability to manage multiple complex initiatives, establish priorities, and deliver results against critical business timelines.
• Strong analytical capabilities, sound judgment, and the ability to translate complex testing findings into clear business recommendations.
• Strong written and verbal communication skills, including the ability to communicate risks, findings, and recommendations to leadership and cross-functional stakeholders.
• Proficiency with testing and work-management tools such as Jira, Rally, Application Lifecycle Management, Quality Center, or comparable platforms preferred.
• Knowledge of automation technologies and programming or scripting languages such as Selenium, Java, Python, XML, SQL, or comparable technologies preferred.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
• This role is anticipated to offer an annual salary of 98,000 - 163,300 USD / yearly, depending on relevant factors, including experience and geographic location.
• This role is also anticipated to be eligible to participate in an annual bonus plan.

Benefits

• Comprehensive range of benefits, with a focus on supporting your whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one of employment.
• 401(k), company paid life insurance, tuition reimbursement.
• A minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.