[Hiring] Transition and Transformation Program Manager @Zensar

Role Description

The Transition and Transformation Program Manager will lead complex, multi-tower programs across cloud, infrastructure, cybersecurity, workplace, network, data center, and managed services portfolios. The role is accountable for transition strategy, governance, execution control, stakeholder alignment, operational readiness, and a smooth handover into steady-state operations.

The role also requires proven experience in merger and acquisition driven technology transitions, including integration planning, Day-1 readiness, TSA governance, divestiture support, carve-out planning, and risk management across acquiring and acquired organizations.

Key Accountabilities

• Lead end-to-end transition and transformation programs across multiple service towers, geographies, and customer environments.
• Own transition strategy, mobilization approach, governance model, delivery framework, success criteria, KPIs, and milestone tracking.
• Participate in RFPs, solution shaping, transition estimation, planning assumptions, and customer transition discussions.
• Drive program execution across transition managers, tower leads, solution teams, delivery teams, customer stakeholders, vendors, and partner teams.
• Lead merger, acquisition, divestiture, carve-out, and separation transition planning, including integration roadmap, Day-1 readiness, TSA exit plan, risk closure, and controlled handover.

Qualifications

• Bachelor’s degree in Engineering, Information Technology, Computer Science, or Business Management.
• MBA or equivalent postgraduate qualification preferred.
• PMP, PgMP, MSP, PRINCE2, or equivalent program management certification preferred.
• ITIL certification required; ITIL Managing Professional or equivalent is preferred.
• Cloud certification in Azure, AWS, or GCP is desirable.

Requirements

• 15+ years of IT industry experience, with at least 10+ years in transition, transformation, or complex program management roles.
• Strong experience leading global cloud, infrastructure, cybersecurity, network, workplace, data center, and managed services transitions.
• Proven background in large, multi-million-dollar programs involving multiple stakeholders, vendors, delivery teams, and executive sponsors.
• Experience in outsourcing, managed services, digital transformation, and service integration engagements.
• Hands-on exposure to M&A technology integration, divestiture, carve-out, TSA exit, or post-acquisition infrastructure and security transition programs.
• Demonstrated ability to manage geographically distributed teams and work across diverse customer and delivery environments.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Opportunities for professional development and certifications.
• Flexible working hours and remote work options.
• Inclusive workplace culture that promotes diversity and equality.

Company Description

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures.

• Part of the $4.8 billion RPG Group.
• A community of 10,000+ innovators across 30+ global locations.
• Focus on individual growth, well-being, and celebrating diversity.
• Equal employment opportunity (EEO) and affirmative action employer.