[Hiring] Scrum Master @Zensar

Role Description

The Scrum Master will play a critical role in enabling high performing Agile delivery for the Digital Integration Hub (DIH), a centralized integration platform for Trading and Asset Services. This role blends traditional Scrum Master responsibilities with hands-on technical expertise in ETL development, connector design, and integration workflows. You will guide a Scrum Team, support the development of DIH connectors, remove impediments, and ensure predictable, high quality delivery of integration solutions.

Position Responsibilities:

• Team Facilitation
  • Lead Agile/Scrum ceremonies for the development team (stand ups, sprint planning, backlog refinement, reviews, retrospectives)
  • Ensure team follows Agile principles and DIH delivery standards
  • Partner with the Business Analyst to break down initiatives into sprint-level work and maintain a healthy backlog
  • Track team progress, manage risks, and ensure transparency across stakeholders
  • Identify and remove impediments that block team progress
  • Drive continuous improvement through effective retrospectives and actionable follow ups
  • Promote Agile best practices and help mature DIH’s delivery processes
• Technical Support
  • Interact with Product Owners, Business Analyst, and other stakeholders to define system requirements and/or necessary modifications
  • Participate in software design meetings and analyze user needs to determine technical requirements
  • Write technical specifications based on conceptual design and stated business requirements
  • Build strong relationships with stakeholders to ensure alignment on priorities and integration needs
  • Assist the development team in designing process flows, code reviews, testing and debugging of applications
  • Work with Development Manager to ensure all integration workflows, connectors, and API interactions follow security standards and industry best practices
  • Support security reviews, audits, and remediation activities as part of the development lifecycle
  • Champion a quality first mindset across the Scrum team, ensuring that testing, validation, and peer review are embedded into every stage of development
  • Collaborate with QA engineers to define clear acceptance criteria, test strategies, and quality gates for all connector and integration work
  • Promote automated testing practices where possible to improve reliability and reduce manual effort
  • Collaborate with QA Manager to monitor quality metrics (defect rates, escaped defects, test coverage, cycle time) and drive continuous improvement based on trends
  • Collaborate with QA & DevOps teams to ensure smooth delivery
  • Train and communicate with internal teams (Client Training, Client Relationship, Professional Services, Sales) on DIH applications and integrations
  • Support the Business Analyst or Product Owner in preparing release notes, training materials, and technical documentation

Qualifications

• Bachelor’s degree in software engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience
• Scrum Master or other servant leadership experience
• Experience supporting ETL or integration focused development teams
• Strong understanding of Agile frameworks, delivery metrics, and team level coaching
• Hands-on experience with ETL (Extract, Transform, Load) technologies
• Proficiency in ETL development using tools such as Adeptia, Azure Data Factory, Informatica, or similar platforms (Adeptia preferred)
• Strong conflict-resolution skills and the ability to navigate competing priorities with diplomacy
• Deep understanding of API-driven architectures (SOAP/REST), including modern authentication methods
• Strong SQL skills and familiarity with JavaScript, or equivalent programming language
• Familiarity with secure coding practices, especially around data movement and API consumption
• Knowledge of CI/CD pipelines, automated testing, and DevOps practices
• Understanding of data modeling concepts, including schemas, transformations, and data lineage
• Ability to analyze and document complex business and technical processes
• Ideal candidate has previous experience in the FinTech industry with exposure to financial markets, private equity, or investment accounting
• Knowledge of end-to-end software development life cycles, e.g., Agile, SAFe Agile
• Strong interpersonal communication skills
• Excellent written, verbal communication and presentation skills
• Experience working with globally distributed teams
• Excellent analytical, decision-making, problem-solving, team and time management skills

Company Description

The Digital Integration Hub (DIH) team is structured horizontally across Trading & Asset Services business and aims to build and rebuild digital connectors between internal products as well as third-party partners. DIH seeks to integrate products and solutions using modern integration standards and best practices. DIH works with business/solution leaders responsible for key ecosystems to meet integration requirements aimed at linking products and solutions to provide a more automated, unified experience for our clients. DIH is a centralized home for strategic integrations, established to build, enhance, maintain, and support strategic integrations.