[Hiring] Test Phase Manager @State of Washington

Role Description

We are seeking a Test Phase Manager to coordinate and oversee testing activities within a complex, statewide Enterprise Resource Planning (ERP) implementation involving multiple agencies, system integrators, and technical teams. In this role, you will help ensure that testing phases operate as a single, integrated enterprise effort across interdependent systems, while navigating differences in agency readiness, system complexity, resource availability, and competing priorities.

• Coordinate the resolution of issues that span testing phases or agencies, including misaligned schedules, environments, data readiness, and defect resolution.
• Collaborate with Test Phase Leads, technical teams, and program leadership to address issues that cannot be resolved at the phase level.
• Manage risks and dependencies throughout system integration and validation, assessing the potential impact of defects, environment constraints, and changing readiness timelines on downstream testing and go-live preparedness.
• Evaluate options, support timely resolution, and maintain alignment with the enterprise testing strategy and deployment schedule.
• Balance competing priorities while helping maintain testing integrity across all phases.
• Provide information needed to support final system validation and go-live decisions.

Qualifications

• Program and Workstream Leadership
• Knowledge of program delivery principles, complex project environments, and structured approaches for coordinating large-scale, interdependent work efforts.
• Ability to lead and coordinate complex initiatives involving multiple stakeholder groups, workstreams, and organizational partners.
• Governance and Operational Frameworks
• Knowledge of governance models, operational frameworks, decision-making structures, and management practices that support complex enterprise initiatives.
• Skill in developing, implementing, and applying governance structures, standards, processes, and operational plans.
• Risk Management and Decision Support
• Knowledge of risk management principles, issue management practices, and approaches for evaluating impacts within complex operational environments.
• Skill in identifying, assessing, prioritizing, and managing risks; evaluating potential impacts; developing mitigation strategies; and escalating issues.
• Matrixed Leadership and Collaboration
• Skill in building relationships, influencing outcomes, and facilitating collaboration across diverse teams.
• Executive Communication and Stakeholder Engagement
• Skill in translating complex technical, operational, and program information into clear, concise, and actionable communications.
• Strategic Prioritization and Alignment
• Skill in managing competing priorities, evaluating organizational impacts, and maintaining focus across multiple concurrent initiatives.
• Quality Management and Process Improvement
• Knowledge of quality management principles, operational standards, and continuous improvement practices.
• Strategic Leadership and Organizational Alignment
• Knowledge of enterprise strategy, organizational priorities, and the relationship between operational delivery, technology initiatives, and business outcomes.
• Equity Minded
• The ability to learn and grow, and to meet the needs of others.

Requirements

• Ability to establish alignment among workstreams, dependencies, and stakeholders while navigating changing priorities in a high-complexity environment.
• Ability to establish structures, processes, and performance expectations that promote consistency, quality, accountability, and successful delivery of large-scale operational initiatives.

Benefits

• An environment of diversity, equity, inclusion, and belonging.
• Medical, Dental, Vision, and Life Insurance.
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year.
• State retirement programs.

Application Process

Once you’ve decided to apply for a state government job, you’ll complete an online application to showcase your qualifications. Please ensure you provide clear, detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews.

• Cover letter: describing your qualifications for this specific position.
• Resume: that details your applicable experience and education.
• References: at least three professional references and their current contact information.

Company Description

The Office of Financial Management (OFM) serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature.