[Hiring] Technical Integration Manager @UNIQA Group Services

Role Description

This is a full-time job suitable for passionate professionals who want to work for a leading European Insurance Group on a very flexible work schedule. You will work as part of a multinational group with true, large, enterprise-wide systems, complex architectures and real-life constraints (speed, performance, non-stop systems availability) and are going to be part of an agile team aimed at designing and implementing enterprise level solutions.

Contract duration: Permanent

Schedule: Full-time (8 hrs/day, Monday to Friday)

Your responsibilities

• Analyzing and assessing defects and incidents from a technical perspective
• Initiating and monitoring escalation processes for relevant defects and incidents
• Maintaining the defect database, with a focus on data integrity and compliance with guidelines
• Managing and coordinating cross-location teams
• Participating in customer meetings and preparing meaningful defect reports
• Providing internal reporting and status updates
• Further developing processes and tools to prevent errors and increase efficiency
• Ensuring that defects are resolved and re-tested on time
• Analyzing technical errors related to integration with existing products in our IT landscape
• Executing and expanding tests to make the complete component available in the integration environment
• Using and integrating tools such as TOSCA, Dynatrace, and Splunk for test execution and technical analysis based on log files and defects
• Executing technical smoke tests to ensure readiness for functional testing
• Defining, collecting, and reporting KPIs to support continuous improvement
• Establishing and managing the deviation process, including root cause analysis, solution planning, and sustainable improvement measures
• Tracking integrations in releases and test verifications in collaboration with the Value Trains, including automated tests.

Qualifications

• University degree (Bachelor/Master) in IT or a related field
• Minimum 5 years of professional experience in IT project management as well as defect and incident management, ideally in large-scale IT or insurance industry projects
• Several years of experience across the software development lifecycle
• Basic knowledge of technologies such as Java, JEE, HTTP, and SQL
• Strong analytical skills and a structured way of working
• Technical expertise and a strong focus on error analysis
• Confident user of MS Office as well as planning and project management tools, ideally JIRA and Confluence
• Expert knowledge of development and testing tools, databases, and IT programming languages across various infrastructure platforms
• Strong negotiation skills and a professional manner in customer-facing situations
• Fluent in English (both spoken and written)
• Fluent in German (both spoken and written)

Requirements

• Experience in agile methodologies (Scrum, Safe)
• Experience in the Insurance field

Benefits

• Very stable work environment, as part of a large Insurance Multinational Group
• Flexible work program, respecting your own private time
• Attractive remuneration package
• Lunch tickets
• Special Days vouchers (Women’s Day, Children's Day, Christmas, Easter)
• Private pension and private health insurance contribution
• Time off when holidays fall on a weekend (up to 3 days/year)
• Exchange of experience and training with international professionals, as a premise for personal development
• Team building events