[Hiring] Staff, Technology Operations @Walmart

Role Description

Position: Staff, Technology Operations

Job Location: 811 Excellence Dr, Bentonville, AR 72716

• Duties:
• Financial Management:
  • Comprehend the financial plan for implementation of multiple projects.
  • Monitor delivery schedules and cost expenditure for multiple projects within a program.
• Program Estimation:
  • Assess and identify the resources required for successful completion of the project of small to medium complexity.
  • Identify potential risks for successful completion of the project.
• Business Operations:
  • Cater to key stakeholders and their priorities.
  • Participate in business tasks to get things done in own unit or area.
  • Communicate key considerations for business decision-making process.
  • Comment on the organization's business model and financial goals.
  • Cite examples of types of information needed to make sound business decisions.
• Technology Landscape Awareness:
  • Provide support to technology/domain stakeholders to solve complex issues.
  • Develop business cases for projects with a projected return on investment or cost savings.
  • Demonstrate deep functional knowledge of the business unit/domain.
  • Translate business unit/domain requirements into projects, activities, and tasks aligned to overall technology strategy.
  • Serve as an interpreter and conduit to connect business unit/domain needs with tangible solutions and results.
  • Participate in creating new processes and ways of working.
• Program Definition:
  • Define goals, deliverables, and schedules for managing multiple medium to high complexity projects within a program.
  • Create accountability matrix for the projects.
  • Decompose the program into multiple modules and assign responsibility assignments and milestones for each module.
  • Comprehend the operational and financial factors that drive project success.
• Program Monitoring and Control:
  • Monitor and evaluate the progress of the projects against approved milestones and timelines.
  • Lead cross-functional and/or pillar coordination meetings to review schedule progress, health, issues/risks, and key dependencies of the projects.
  • Take appropriate measures when required to bring program health on track in case of adversity.
• Influencing and Building Stakeholder Consensus:
  • Communicate articulately and concisely in one-to-one/stakeholder meetings involving one-two teams.
  • Proactively build personal network and seek and provide constructive feedback.
  • Present data and logic to influence team, customers, and stakeholders.
  • Articulate results/recommendations in a structured manner using relevant data.
  • Actively listen to others and acknowledge different technical perspectives.

Telecommuting / work from home is permitted.

Qualifications

• Master’s degree or the equivalent in Computer Science, Management Information Systems, Information Technology or a related field plus 1 year of experience in project management, program management, program operations, or related experience.
• OR Bachelor’s degree or the equivalent in Computer Science, Management Information Systems, Information Technology or a related field plus 3 years of experience in project management, program management, program operations, or related experience.

Requirements

• Must have experience with:
  • Technical Project Management
  • Salesforce configuration and development
  • Implementing Sales and Finance workflows in the CRM
  • Bulk data loading and data quality maintenance
  • Architecting technical solutions based on business requirements
  • Training end users how to use flows/automations builds in CRM
  • Solving ongoing production issues and supporting users
  • Managing user licenses, user profiles, installed packages, and updates
  • Collaborating with cross-functional teams in the shared CRM instance
  • Integrating with external applications for onboarding & financial (invoicing) of clients
  • Keeping the sandbox environments up to date & synced with production
  • Gathering requirements from stakeholders and communicating with vendors or engineering teams
  • Following and implementing Software Development Lifecycle process – Requirements, Development Testing, and Deployment
• Employer will accept any amount of experience with the required skills.

Benefits

• Competitive pay as well as performance-based incentive awards.
• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include:
  • Short-term and long-term disability
  • Education assistance with 100% company-paid college degrees
  • Company discounts
  • Military service pay
  • Adoption expense reimbursement
  • And more.
• Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
• Benefits are subject to change and may be subject to specific plan or program terms.

Company Description

Wal-Mart is an Equal Opportunity Employer.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.