[Hiring] Office Operations Intern @Mission Healthcare

Role Description

Mission Healthcare Support Center is offering a paid summer internship for current high school students to gain hands-on experience in a Home Health/Healthcare administrative environment! This role is ideal for students interested in learning how healthcare support teams operate, building professional skills, and contributing to intentional office projects.

Key Responsibilities:

• Conduct welcome calls to new patients and their families, providing a positive first impression and introducing services.
• Reach out to patients discharged 31+ days ago to maintain relationship and see if additional services are needed.
• Document patient interactions accurately and maintain confidentiality in accordance with HIPAA guidelines.
• Communicate with clinical team to relay information if patient has additional needs or concerns.
• Provide compassionate and professional customer service during all patient interactions.
• Complete special projects and ad hoc tasks as needed to support business operations.
• Observe and learn from nurses, therapists, sales and administrative staff to understand home health and hospice operations.

What You’ll Gain:

• Exposure to healthcare support center operations.
• Professional communication experience.
• Experience using office software and tools.
• Practical insight into healthcare administration.

Qualifications

• Current high school student (preferably junior or senior).
• Interest in healthcare administration, home health, and/or hospice.
• Reliable, responsible, and professional.
• Comfortable using computers and phones for basic tasks.

Requirements

• Location Based: Remote.
• Duration: 12 weeks.
• Schedule/Hours: Monday- Friday (20-25 hours per week).

Benefits

• 401(k) retirement savings plan.
• Mileage reimbursement.
• Employee Assistance Program (EAP).
• Paid vacation, sick leave, and holidays.
• Tuition Reimbursement.
• Relocation Assistance.
• Medical, dental, and vision insurance (for employees regularly scheduled 30+ hours per week).
• Flexible Spending & Health Savings Accounts (for employees regularly scheduled 30+ hours per week).
• Disability, life, and AD&D insurance (for employees regularly scheduled 30+ hours per week).
• Pet insurance (for employees regularly scheduled 30+ hours per week).