[Hiring] Sr. Project Manager @Hims And Hers
Mar 20, 2025 - Hims And Hers is hiring a remote Sr. Project Manager. đź’¸ Salary: competitive salary & equity compensation. đź“ŤLocation: USA.
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
​​About the Role:
The Care Ops Sr. Project Manager will play a crucial role in managing and executing project intake, triage, and implementation within the Care Operations team. They will work closely with teams across the company, including Care Operations, Training, Medical Affairs, Growth and Marketing, Product, Pharmacy, and R&D, to ensure that projects and product launches meet deadlines and reflect the needs of various stakeholders. The Care Ops Sr. Project Manager will manage cross-functional teams, coordinate training and communication needs, and facilitate workgroups to ensure effective project execution. This role requires a proactive and organized individual who can coordinate cross-functional teams, manage timelines, and ensure seamless project execution from inception to completion.
You Will:
Organizational Development:
Incorporate proven project management philosophies into tools and workflows used by the Project Management team.
Continuously improve documentation standards for the team, supporting Project Managers with effective documentation.
Own key cross functional relationships that foster a collaborative partnership between Care Operations Project Management and key stakeholders.
Project Intake and Escalations:
Triage incoming project requests, including scoping and sizing.
Assess the impact of projects on Care Operations.
Drive alignment on project prioritization and communicate prioritization decisions.
Create and coordinate working teams for each project, ensuring designated time and communication channels.
Implementation Support:
Manage active Asana projects, tracking dates, owners, and dependencies.
Schedule regular cross-functional team meetings as needed.
Collaborate with BizOps for reporting requirements.
Coordinate launch communications and training efforts to ensure Hims & Hers stakeholders are prepared for implementations.
Communicate upcoming implementations with internal Care Operations partners.
Conduct Launch Readiness (Pre-mortem) meetings with stakeholders.
Conduct Retrospective meetings to gather feedback and insights from stakeholders.
Workgroups:
Facilitate workgroup agendas for designated Hims & Hers service lines; identifying and tracking next steps for cross-functional partners.
Maintain an initiative tracker for ongoing projects for designated Hims & Hers service lines.
Documentation:
Lead documentation for cross-functional decision-making and approvals.
Maintain the Care Operations Launch Schedule with key timelines and updates.
You Have:
5+ years of experience with managing projects; Proven experience in project management, preferably within a healthcare or operations environment.
2+ years of experience hiring, leading, and developing cross-functional teams.
Advanced proficiency in project management tools, such as Asana or similar platforms.
Exceptional organizational skills and the ability to balance multiple priorities, timelines, and stakeholder needs in a dynamic environment.
A collaborative and solutions-oriented mindset, with the ability to influence and align diverse stakeholders across technical and non-technical functions.
Superb written and verbal communication skills, with experience presenting to senior leaders and cross-functional teams in an engaging and accessible manner.
A passion for working in a fully remote environment, with demonstrated ownership, accountability, and adaptability.
Preferred Qualifications:
Bachelor’s degree in Business Administration, Project Management, or a related field; PMP certification preferred
Experience in the healthcare or telehealth industry, with familiarity around clinical and customer experience operations.
Leadership experience in a rapidly scaling consumer tech or digital health organization.
Our Benefits (there are more but here are some highlights):
Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats
#LI-Remote
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
competitive salary & equity compensation
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 20, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
