[Hiring] Operations Manager @Allara Health
Mar 23, 2025 - Allara Health is hiring a remote Operations Manager. đź’¸ Salary: competitive salary and opportunities for career growth. đź“ŤLocation: USA.
Role Description
Are you a strategic, compassionate leader who thrives in a fast-paced, mission-driven environment? Do you have a passion for healthcare operations and patient experience? We’re looking for an Operations Manager to lead our Care Concierge team, ensuring seamless support for both patients and providers while driving operational efficiency at scale.
- Lead, coach, and develop Supervisors and frontline teams to create a high-performance, patient-first culture.
- Drive operational excellence by optimizing workforce management, workflows, and team performance.
- Use data-driven decision-making to improve response times, retention, and overall efficiency.
- Partner with leadership, quality teams, and supervisors to refine processes and deliver an exceptional patient experience.
- Oversee onboarding, training, and performance management, ensuring continuous team development.
- Identify areas for improvement, implement solutions, and support the company’s growth at scale.
Qualifications
- 3+ years of experience managing multi-layered teams in a call center, customer support, or telehealth setting.
- Proven track record in team leadership, workflow optimization, and operational planning.
- Data-driven mindset with experience analyzing KPIs (contact rates, resolution times, satisfaction scores) to drive improvement.
- Strong communication and coaching skills, with a passion for team development.
- Ability to manage competing priorities and thrive in a fast-growing, high-impact environment.
Benefits
- Competitive salary and opportunities for career growth
- 100% Remote Schedule
- Unlimited PTO
- 11 Company Holidays
- Medical, Dental, Vision Benefits
- Additional Wellness and Wellbeing Perks
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Long and Short-Term Disability
- 401k
- Parental Leave
- Family Planning Support Benefit
- Professional Development
- Company-issued laptop
- Annual Employee Wellness Stipend
- Annual Work-from-Home Stipend
- Employee Learning & Development
- Commuter Benefits (if applicable)
- Annual Onsite (NYC)
- A collaborative, mission-driven culture focused on improving patient care
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
competitive salary and opportunities for career growth
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 23, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
