[Hiring] ServiceNow Project Manager @Next Generation Inc

Role Description

This role involves leading enterprise ServiceNow modernization initiatives within a large-scale public-sector transportation environment.

• Lead end-to-end delivery of ServiceNow modernization initiatives, including new implementations, upgrades, and enhancements
• Develop, manage, and maintain detailed project plans, schedules, milestones, dependencies, and risk registers
• Ensure projects are delivered on time, within scope, and within budget
• Coordinate cross-functional teams including business stakeholders, technical teams, vendors, and system integrators
• Manage stakeholder expectations through clear communication, status reporting, and issue escalation
• Drive alignment between ServiceNow solutions and business objectives across the organization
• Facilitate project governance activities, steering committee updates, and executive communications
• Identify, assess, and mitigate project risks and issues throughout the delivery lifecycle
• Support change management and adoption efforts to ensure successful rollout of ServiceNow solutions
• Ensure compliance with organizational standards, security policies, and public-sector governance requirements

Qualifications

• Bachelor's degree in a related discipline (Information Systems, Computer Science, Engineering, Business, or equivalent experience)
• 8+ years of experience supporting or delivering enterprise technology initiatives
• Minimum 2 years of experience as a Project Manager leading complex technology projects
• Demonstrated experience in project planning, scheduling, execution, and evaluation
• Strong understanding of technical concepts and system implementation lifecycles
• Proven ability to communicate effectively with technical teams and business users
• Excellent verbal and written communication skills

Requirements

• PMP certification or equivalent project management credential
• Prior experience managing ServiceNow implementations or modernization programs
• Experience in public-sector, transportation, or highly regulated enterprise environments
• Familiarity with Agile, hybrid, and/or traditional project delivery methodologies

Benefits

• Competitive hourly rate range of $80 to $100 an hour based on experience and education