[Hiring] Senior Technical Program Manager @Microsoft

Role Description

We are seeking a Senior Technical Program Manager for Infrastructure and Platform team to drive the programs, operating rhythm, and cross-organization execution that turn the Technical Success strategy into measurable customer and business outcomes. You will orchestrate the work that connects customers, the field, the Factory, partners, and Azure product groups. You will own how priority work moves through the Technical Success lifecycle of priority customer engagements and escalations, to running the engineering interlock that turns recurring blockers into product signals, to landing repeatable IP and VBDs at scale through the field and Factory.

• Program Strategy and Operating Rhythm
  • Translate Tech Success priorities into program goals, roadmaps, and milestones, using customer and field demand data to prioritize work across technical pillars.
  • Ensure every significant initiative has a DRI, a defined outcome, and an exit condition, and drive evidence-based decisions to continue, scale, or retire work.
  • Own the team's operating rhythm and scorecard: keep data current, surface risks early, and use telemetry and AI tools to automate reporting.
• Engineering Interlock and Voice of the Customer
  • Track top blockers and feature gaps by technical pillar and drive them to closure with Azure product groups through regular business reviews.
  • Convert recurring issues into evidence-based product signals and reusable mitigations and guidance, keeping stakeholders informed as status changes.
• Repeatable IP and Delivery at Scale
  • Program manage the lifecycle of reusable IP and Value-Based Deliverables, from qualification and pilot through review, publishing, maintenance, and retirement, against a common quality bar.
  • Drive skilling and enablement programs that build accredited delivery capacity across field and partner teams where customer demand exists.
  • Measure adoption, reuse, delivery quality, and customer satisfaction, and use the results to refine assets and enablement.
• Stakeholder Collaboration
  • Act as the program bridge between Tech Success, Azure product groups, field leadership, and various teams across Microsoft, influencing without authority and following through on commitments.
  • Communicate clearly and concisely with executives through status, risk, and decision summaries.

Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.

Requirements

• This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Benefits

• Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year.
• There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
• Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here .