[Hiring] Senior Technical Program Manager @RIZEUP TECHNOLOGY TRAINING LLC

Role Description

OCTO maintains a multi-disciplinary team of PeopleSoft HCM specialists supporting the District's Core HR, Payroll, Time & Labor systems, and related digital modernization initiatives. OCTO requires an experienced senior Program Manager to lead this team, uphold consistent delivery standards across engagements, and serve as the primary point of coordination and escalation between OCTO leadership, DCHR, and the PeopleSoft resource team.

• Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team (UX/UI Lead, Payroll Functional SME, Time & Labor Functional SME, and other assigned PeopleSoft staff).
• Serve as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues.
• Coordinate cross-functional work across PeopleSoft HCM modules (Core HR, Payroll for North America, Time & Labor, Benefits Administration) to align priorities and maintain consistent delivery standards.
• Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effort.
• Track team performance against SLAs/KPIs and drive continuous improvement of PeopleSoft support and delivery processes.
• Facilitate regular status reporting to OCTO stakeholders on program health, risks, and milestones across all PeopleSoft engagements.
• Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects.
• Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with CAI account management.

Qualifications

• Bachelor’s degree in information technology, Business, or a related field, or equivalent experience.
• 16+ years of IT program/project management experience, including managing multi-person technical teams.
• 16+ years Technical Experience with PeopleSoft update manager (PUM) deployments.
• 16+ years Technical experience deploying user interface modernization.
• 16+ years Technical experience with implementing 3rd party identity provider solutions.
• 16+ years Technical experience with data visualization system integration.
• 16+ years Technical experience managing and optimizing oracle databases.
• 16+ years Technical experience with oracle cloud infrastructure.
• 16+ years Implementing DOJ 508 Compliance.
• Demonstrated experience managing PeopleSoft HCM (Core HR, Payroll, Time & Labor engagements or teams).
• Strong track record leading projects in compliance with established standards and procedures.
• Experience managing government or public-sector IT programs; DC government experience preferred.
• Proven ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resources.
• PMP certification preferred.
• Excellent written and verbal communication skills, with experience delivering executive-level status reporting.

Benefits

• Opportunity for advancement.
• Training & development.
• Wellness resources.