[Hiring] Senior Project Manager, Strategic Initiatives @Evolent

Role Description

We are seeking a highly motivated Senior Project Manager, Strategic Initiatives to lead the day-to-day execution, coordination, and rollout of multiple AI agents and human-AI workflows across the enterprise. Reporting to the Director, Strategic Initiatives (AI Transformation), this role turns transformation strategy into disciplined delivery:

• Building and maintaining integrated plans
• Driving cross-functional workstreams
• Managing risks and dependencies
• Ensuring each AI-enabled workflow moves from pilot to production with the necessary training, controls, and measurement

The successful candidate will be an organized, hands-on project leader who thrives in ambiguity, communicates crisply across technical and operational audiences, and keeps complex, parallel implementations on schedule.

Key Responsibilities

• Lead day-to-day execution of AI-enabled workflow implementations, managing project plans, deliverables, and dependencies across multiple parallel initiatives.
• Partner cross-functionally to lead the operationalization of AI agents and human-AI operating models, ensuring a sequenced rollout plan with appropriate stage gates, go/no-go criteria, and monitoring and oversight.
• Lead change management strategy and execution, ensuring end-user readiness and adoption activities, including standard operating procedures, job aids, training sessions, and communications.
• Define and track AI agent implementation performance, adoption, operational outcomes, and key success metrics; provide leadership reporting and recommendations for continuous improvement.
• Manage project risks, issues, dependencies, and decisions, escalating concerns and recommending mitigation strategies to keep initiatives on track.
• Facilitate project meetings, status reviews, and working sessions; drive accountability for action items, decisions, and deliverables across stakeholders.
• Collaborate with legal, compliance, and the business to ensure projects adhere to governance, compliance, privacy, security, and responsible AI requirements.
• Capture lessons learned and drive continuous process improvement across future AI agent implementations.

Qualifications

• Bachelor's degree in Business, Technology, Healthcare Administration, or related field.
• 5-7+ years of project management experience.
• Demonstrated experience managing cross-functional, technology-enabled implementations and process improvement initiatives.
• Experience managing multiple concurrent projects and competing priorities in a fast-moving environment.
• Proficiency with project management tools and methodologies (Agile, waterfall, or hybrid), including planning, risk and issue management, and status reporting.
• Strong written and verbal communication skills, with the ability to produce clear documentation and present status, risks, and recommendations to both operational and technical audiences.
• Experience defining and tracking KPIs to monitor delivery progress, adoption, and business outcomes.

Preferred Qualifications

• Project management certification (PMP, CAPM, Agile, SAFe, or equivalent).
• Change management training or certification (Prosci, CCMP, or equivalent).
• Experience supporting implementations of generative AI, machine learning, automation, or intelligent workflow solutions.
• Healthcare, payer, provider, utilization management, or regulated industry experience preferred.
• Experience with process mapping, workflow design, or operational process improvement methodologies (Lean, Six Sigma, or equivalent).

Benefits

• Opportunity to drive impactful AI initiatives in a rapidly evolving industry.
• Collaborative environment with cross-functional teams, including data science, product, engineering, and operations.
• Competitive compensation, benefits, and opportunities for professional growth.

Technical Requirements

• High speed internet over 10 Mbps.
• Ability to plug in directly to the home internet router for all call center employees.