[Hiring] Senior Project Manager @Harris Computer

Role Description

We are looking for a Senior Cloud Systems Engineer to join our Professional Services team and lead technical implementations across AWS, Azure, and GCP environments.

We need an experienced, highly technical Project Manager who can bridge the gap between our internal engineering teams and our enterprise healthcare clients. You won't just be checking boxes on a timeline; you will be navigating complex technical requirements, managing escalations, and ensuring our frontline technical teams can deliver on time and within strict compliance standards.

Work Mode: Remote

Shift Timings: Monday to Friday – 5:30pm IST to 2:30am IST

Location: Mumbai - Remote

Core Responsibilities

• Project Execution: Own the end-to-end delivery of implementations, cloud migrations, and operational projects for high-revenue enterprise clients.
• Planning and Reporting: Own project planning, budgeting, time tracking, and deliver regular status updates directly to executives.
• Procedure Development: Implement and own standard procedures for Professional Services engagements in close coordination with other internal teams.
• Cross Functional Alignment: Coordinate across engineering, technical support, and security teams to drive accountability, without micromanaging technical execution.
• Technical Translation: Act as the primary bridge between technical teams and clients, translating technical roadblocks and operational milestones into clear, actionable client updates.
• Risk and Escalation Management: Identify technical and operational bottlenecks early. Serve as the definitive point of contact and escalation path for clients during complex delivery phases.
• Process Architecture: Build, track, and maintain scalable project workflows that provide clear visibility for both internal teams and clients.
• Compliance Adherence: Ensure all project activities and technical handoffs strictly operate within healthcare compliance and security standards.

Qualifications

• Experience: 7 to 10+ years of dedicated project management experience.
• Mandatory Technical Background: Previous hands-on experience in IT operations, systems administration, cloud infrastructure, or engineering.
• Atlassian Expertise: Mandatory experience utilizing the Atlassian software platform (Jira, Confluence, and Jira Service Management) for project tracking, workflow configuration, and documentation.
• Portfolio Management: Proven track record of managing large project portfolios and successfully delivering enterprise projects in a highly regulated environment.
• PMP Certification – Good to have.

Soft Skills/ Behavioural Skills

• Excellent Communication Skills (Written & Verbal)
• Working Independently
• Critical Thinking

Benefits

• Annual Public Holidays as applicable
• 30 days total leave per calendar year
• Mediclaim policy
• Lifestyle Rewards Program
• Group Term Life Insurance
• Gratuity
• ...and more!