[Hiring] Senior Project Manager @Potloc

Role Description

Potloc is looking for a highly organized, self-driven Project Manager to join our growing team as our first hire in the LATAM region. You'll manage end-to-end research projects, ensure client satisfaction, and help promote our services and products. You'll be joining a dynamic, international team of 20 Project Managers: a collaborative, supportive group passionate about delivering exceptional work in a fast-paced, innovative environment.

Your Responsibilities

• Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis).
• Deeply understand client objectives to design tailored research solutions.
• Translate client needs clearly to internal and external teams.
• Serve as the primary client contact during all operational phases: kick-off, questionnaire design, fieldwork, and delivery.
• Track project progress proactively and provide timely updates to clients.
• Build and maintain strong client relationships to maximize satisfaction and long-term retention.
• Onboard clients on the Potloc Platform to optimize their experience and efficiency.
• Contribute to process and product improvements by suggesting new features and workflows.

This role requires availability during North America working hours, including occasional weekends based on project needs.

Qualifications

• 7–12 years of experience as a Project Manager in the Market Research industry.
• Proven ability to manage competing priorities and tight deadlines efficiently.
• Good understanding of sampling methodologies (CATI, CAWI, etc.).
• Experience in questionnaire design (creation and optimization).
• Highly autonomous, results-driven, and proactive.
• Strong judgment with a track record of solving challenges quickly and effectively.
• Skilled at managing multiple complex projects simultaneously across various stages of the customer journey.
• Able to perform under pressure and maintain high-quality standards in a fast-paced environment.
• Excellent communication and negotiation skills.
• Experience working with consulting and private equity firms is a plus.

Benefits

• A dynamic company with ambitious goals, a strong team spirit, and a stimulating environment where everyone can contribute to a collective success.
• A competitive salary package, including stock options to allow you to share in our success.
• A structured career path, with performance evaluations to support your development.
• Paid vacation and public holidays (varies by country):
• Argentina: 14 days of paid vacation per year, plus public holidays under the law and additional movable/bridge holidays added annually by the government.
• Mexico: 12 days of paid vacation, plus 7 mandatory public holidays under the Federal Labor Law.
• Additional leave for key moments in your life (moving, childbirth, marriage, etc.).
• A comprehensive health coverage plan, for you and your family, to ensure your well-being every day.

Recruitment Process

• Exchange with a member of our Talent team (30 min).
• Interview with the hiring manager (45 min).
• Technical test (1h).
• Team fit (30 min).
• Job offer 🙌.