[Hiring] Senior Project Coordinator @Cambium Learning Group

Role Description

• Provides senior-level support for the Program Manager and project team members to ensure project deliverables are scheduled, communicated, tracked, and completed on time.
• Produces and monitors project plans (e.g., creation of materials, client planning documents, assessment schedules).
• Resolves typical issues and answers operational questions with minimal support.
• Performs and coordinates software user acceptance testing and software specification verifications; tracks feedback from client and responses/resolution from internal functional teams.
• Creates training materials such as Power Point presentations and recorded modules; provides training of online testing system’s functionality and features to internal and external staff as appropriate.
• Reviews and maintains quality control on all major project products (e.g., reports, tests).
• Creates and distributes agendas, official meeting minutes, issues logs/tracking documents, and other project management artifacts.
• Coordinates logistics for meetings, conferences, cross-program initiatives, and training sessions.
• Liaises with Help Desk agents to coordinate responses to sometimes highly complex and client-facing issues.
• Provides information to client and responds to client requests within area of responsibility.

Qualifications

• Bachelor’s degree required
• 3 to 5 years of relevant experience required
• Strong problem-solving and multi-tasking abilities
• Ability to work autonomously on detailed assignments
• Excellent written and verbal communication skills
• Experience with MS Office applications and project management software
• Experience with data analysis, user acceptance testing, or training or customer service for software applications

Requirements

• Reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.
• Active participation in video-based interviews during the recruiting process and ongoing virtual meetings with camera on.
• Prohibition on the use of note-taking tools, reference materials, or AI-powered tools during interviews or other selection activities unless prior written approval has been obtained.
• Request for accommodations during the recruiting process can be made with your Talent Acquisition team member.

Benefits

• Reimbursement to help cover the cost of setting up your home or remote office.

Company Description

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.