[Hiring] Senior Program Manager, Supply Chain and Merchandising Systems @LVMH

Role Description

The Senior Program Manager, Supply Chain and Merchandising Systems, leads complex, multi-year business and technology transformations across supply chain, distribution, transportation, merchandising and enterprise platforms. The role owns integrated planning, financial governance, dependency management, risk management, operational readiness, executive reporting and cross-functional execution.

This is a hands-on, AI-enabled program leadership role. The Senior Program Manager will:

• Design and use agent-assisted workflows to collect and synthesize delivery information.
• Maintain risks, actions, issues and dependencies.
• Identify schedule and financial variance.
• Prepare decision briefs and executive reporting.
• Monitor commitments and support scenario-based planning.
• Determine which activities can be delegated to agents, which should use deterministic automation, and which decisions must remain human-owned.

The Senior Program Manager remains accountable for the accuracy, confidentiality, traceability and business outcomes of AI-assisted work. The role will establish appropriate source controls, human approval points, output validation, auditability and escalation practices. As a people leader, the Senior Program Manager will develop the team's ability to use agents responsibly and translate successful workflows into reusable PMO standards.

What You'll Do:

• Annual roadmap planning and dependency identification.
• Portfolio reporting and statusing.
• Partner with IT Budget governance to facilitate budget reporting and health.
• Leverage AI-powered analytics, risk modeling, scenario planning, and automated reporting.
• Mentor Program and Project Managers on PMO standards and AI-first ways of working.
• Drive continuous process improvements across teams.
• Manage strategic multi-year initiatives focused on Retail and Martech.
• Provide end-to-end leadership across all phases of the program.
• Partner closely with various teams to manage dependencies and ensure successful delivery.
• Utilize AI-driven insights to identify risks and model delivery scenarios.
• Drive adoption of AI-first program management methodologies.
• Define and monitor delivery, operational, financial, and transformation metrics.
• Champion organizational adoption of modern delivery frameworks.

Qualifications

• 7+ years Project / Program Management experience focused on Supply Chain/Merchandising and Operational areas.
• 7+ years experience in leading teams and managing multiple projects simultaneously.
• Demonstrated excellent organizational and process-oriented skills.
• Track record of successfully delivering large scale projects and programs.
• Proven experience in communication, negotiation and facilitation skills.

Requirements

• Software Development life cycle knowledge and understanding of Program Management and agile practices.

Benefits

• The annual base salary range for this position is $184,680.00 - $228,000.00.
• Health: Choose a healthcare plan with medical, dental, and vision coverage.
• Wealth: Competitive 401k with 4% match, FSA and HSA programs.
• Balance: Empowerment to find work/life balance with PTO, flexibility, and protected leave.
• Growth: Access to training, development, and tuition reimbursement.
• Perks: 30% discount on merchandise/services and opportunities for free products.
• Support: Free mental health and financial coaching resources.