[Hiring] Senior Program Manager, Life Sciences @Qualified Health PBC

Role Description

Qualified Health's Life Sciences business is growing quickly, with work across several leading pharmaceutical organizations. Each organization has multiple brand teams with different objectives and leaders, and delivery runs from the pharma customer through our clinical, product, data, and engineering teams to health system IT and the care pathway workflows we deploy, often across more than one health system per program.

As Senior Program Manager, Life Sciences, you will be accountable to our customers for what we have committed to deliver. You will be the single source of truth for leadership and customers:

• Defining and managing contractual scope
• Building and tracking delivery plans
• Knowing where every program stands
• Calling out problems before they become crises
• Telling people early who needs to step in

The role is hands-on today and grows into leadership: you will build the PMO for Life Sciences and, as the business grows, hire and lead a team.

Key Responsibilities

• Define and manage contractual scope for Life Sciences programs, and keep delivery aligned with customer commitments as work evolves.
• Build and track delivery plans across customer, clinical, product, data, engineering, AI transformation, and health system IT teams, and course-correct early when work deviates from plan.
• Surface risks and blockers proactively, say clearly what is blocking progress, and bring in the right leader at the right time.
• When delivery drifts from plan, reset the plan and the conversation with the customer.
• Give leadership and customers a single view of progress (green, yellow, red), including risks, issues, and what help is needed, and use AI tools to produce it quickly.
• Own external customer communications, including recurring check-ins every 3 to 4 months with pharma stakeholders, with honest, polished updates on what is done and what is not.
• Work with the teams that lead health system delivery so each program has one accountable view from commitment to deployment.
• Help build the Life Sciences PMO, including its operating rhythm, templates, and reporting, and lead it as the function grows.

Qualifications

• Demonstrated ability to run complex, multi-stakeholder programs end to end at a senior level, with hands-on ownership of scope, plans, risks, and status.
• Experience in an external customer-facing role, including executive-level updates and steering committee style check-ins with customer stakeholders.
• Track record of working across clinical, product, data, and engineering teams to deliver on commitments.
• Strong skills in scoping work, building delivery plans, and managing issues, risks, and dependencies.
• Active, practical use of AI tools in your current work, with examples of how you have applied them.
• Proactive, clear communication with executives and customers, including comfort raising uncomfortable truths early.
• High sense of urgency and comfort with ambiguity, with an owner's mindset.
• Proficiency with project and task management tools (Notion, Jira, or similar). No single tool is required.
• An undergraduate degree.

Desirable Qualifications

• Experience in life sciences or pharma programs, ideally on the commercial or program side, and familiarity with how pharma teams work.
• Healthcare or health system experience.
• Experience in a startup environment, or launching a new team or business inside a larger company.
• Experience leading or building a team.

Benefits

• Competitive salaries with equity packages
• Robust medical/dental/vision insurance
• Flexible working hours
• Hybrid work options
• Inclusive environment that fosters creativity and innovation

Pay & Benefits

The pay range for this role is between $170,000 and $200,000, and will depend on your skills, qualifications, experience, and location. This role is also eligible for equity and benefits.

Our Commitment to Diversity

Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.