[Hiring] Senior Portfolio & Change Manager @Zellis

Role Description

We're looking for an experienced and influential Senior Portfolio & Change Manager to join Group IT at Zellis. This is an exciting opportunity for a portfolio, PMO or change professional who thrives on bringing clarity, focus and momentum to complex technology portfolios.

As our Senior Portfolio & Change Manager, you'll own the Group IT portfolio, demand management, PMO and change governance capability, ensuring technology investments are prioritised, governed and aligned to business outcomes. You'll play a critical role in helping technology and business leaders make informed decisions about what to start, stop, sequence and accelerate, creating visibility and accountability across a diverse portfolio of strategic initiatives.

Reporting to the Director of IT Strategy & Architecture, you'll work across Zellis, Moorepay and Benifex, partnering with senior stakeholders to establish effective portfolio governance, improve delivery confidence and ensure technology change delivers measurable business value.

Qualifications

• Significant experience in technology portfolio management, PMO leadership, programme governance or change portfolio management.
• Experience developing and improving demand management, prioritisation frameworks and portfolio governance practices.
• Strong understanding of Agile, Waterfall and hybrid technology delivery environments.
• Experience in portfolio reporting, dependency management, RAID management, benefits tracking and delivery assurance.
• Experience supporting organisational change, transformation programmes or business adoption initiatives.

Requirements

• Own and evolve the Group IT portfolio management framework, ensuring demand, delivery and investment decisions are aligned to strategic priorities.
• Lead demand intake, prioritisation, sequencing and capacity-aware planning across the technology portfolio.
• Ensure portfolio choices balance business value, risk, capacity and strategic alignment.
• Establish and operate proportionate PMO standards, governance frameworks and reporting processes.
• Develop governance rhythms and escalation routes that enable effective oversight without creating unnecessary bureaucracy.
• Support leadership forums with high-quality reporting and decision-making insight.
• Provide portfolio-level assurance across strategic technology initiatives.
• Identify delivery risks, confidence issues, interdependencies and resource pressures that require leadership attention.
• Drive improvements in RAID management, action tracking and issue resolution across delivery teams.
• Support business case development and investment decision-making through robust portfolio analysis.
• Connect strategic alignment, benefits, costs, risks and delivery confidence into a single portfolio view.
• Develop executive reporting that provides clear insight into progress, value delivered and future priorities.
• Embed benefits realisation disciplines to ensure technology investments deliver measurable outcomes.
• Promote strong change governance and business adoption practices across the portfolio.
• Support organisational readiness and transformation initiatives to maximise business impact.
• Continuously improve portfolio management and PMO processes to ensure they remain scalable, practical and stakeholder-focused.
• Champion a culture of accountability, transparency and continuous improvement across Group IT.

Benefits

• A competitive base salary.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.