[Hiring] Senior Operations Specialist @Benchsci

Mar 18, 2025 - Benchsci is hiring a remote Senior Operations Specialist. 💸 Salary: unspecified. 📍Location: Canada.

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Role Description

We are looking for a Senior Operations Specialist to join our Company Operations team. You will report to the Director of Company Operations. The Senior Company Operations Specialist is responsible for driving strategic initiatives, ensuring operational efficiency, overseeing reporting, and supporting the company's long-term growth. This role requires close collaboration with all members of the Company Operations team, key stakeholders, and executives across other departments.

BenchSci is a remote-first organization. At this moment, we are welcoming applicants from Canada for this position.

Serve as the primary lead for critical company tools (e.g., JIRA) that support complex, cross-functional workflows
Develop and oversee the tooling strategy and roadmap to ensure alignment with evolving business needs and goals
Act as the primary systems expert and administrator for the tool
Define, document, and implement the tooling configuration and functional use cases based on organizational workflows
Lead the implementation, customization, and user enablement of the tool to maximize utilization
Drive alignment with functional stakeholders to define requirements and success criteria for complex, cross-functional initiatives/projects that will optimize our systems and processes
Facilitate strategic decision-making with executives and across departments to prioritize operational initiatives and projects for successful implementation
Drive the execution of strategic initiatives/projects to achieve success criteria by collaborating with consultants and internal stakeholders
Apply systems thinking to analyze existing operational systems, tools, and processes to identify inefficiencies and interdependencies and implement improvements to optimize workflows and enhance overall effectiveness
Collaborate with the Director, Company Operations to prioritize, define, execute, and track operational initiatives and organizational changes
Build and maintain strong relationships with functional leaders and executives across the organization to align on priorities, secure buy-in, and ensure operational challenges are addressed effectively
Contribute to the development of best practices for change management and communication strategies to ensure the successful adoption of new systems, processes, and initiatives
Cultivate a strong understanding and passion for AI to drive the exploration, evaluation, and implementation of innovative solutions
Provide project management and strategic operations support to drive the successful execution of cross-functional initiatives as needed

Qualifications

5+ years of progressive experience in operations, program management, or a related role, ideally within technology, SaaS, or a high-growth industry
Proven track record of collaborating with and influencing Cross-Functional stakeholders, Senior Executives, and C-Suite leaders
Exceptional written and verbal communication skills, with the ability to convey complex information effectively to diverse audiences
Demonstrated success in leading large-scale, high-impact cross-functional initiatives and delivering impactful business outcomes
Demonstrated ability to thrive in ambiguous and dynamic environments, effectively prioritizing competing demands and consistently delivering results
Strong analytical skills with attention to detail and a focus on operational excellence
Proficiency in Product & Agile Project Management tools: Aha, Dovetail, JIRA or similar
Familiarity with project management processes, tracking, and experience implementing process improvements
Strong organizational and strategic thinking skills with a passion for fostering efficiency and scalability

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Senior Operations Specialist @Benchsci

Project Management

Salary 💸 unspecified	Remote Location Canada
Job Type full-time	Posted Mar 18, 2025

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Senior Operations Specialist @Benchsci

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