[Hiring] Senior Manager, Technical UAT & Integration Test Manager, Core & Digital Banking @Ignite Banking

Role Description

The Sr. Manager, Technical UAT & Integration Test Manager, Core & Digital Banking owns testing across a bank's whole modernization program: one strategy, one calendar, one defect process and one quality picture, across the bank's own teams and every vendor.

You run testing the way a technical program manager runs a program. When a critical project milestone depends on a result, or a vendor disputes critical issues, you get hands-on to check it yourself in the data, the API, or the test library. This engagement is a community bank moving to an API-first core and launching new digital banking and servicing for its retail and small-business customers, with new payment and fraud integrations around them. The bank's staff and vendors execute the test scripts; you plan, coordinate, track and report, and personally run the checks that settle a disagreement. This is a technical leadership role, not QA coordination.

What you'll do:

• Write one test strategy for every testing effort on the program: core configuration, digital banking and servicing, payments and integrations.
• Keep one master test calendar tied to the program plan's milestones and critical path, through every mock conversion, release and go-live.
• Set the test governance and quality gates: one severity model, the triage cadence, vendor response tracking, and escalation into the program's RAID log.
• Build one inventory of test scenarios and cases from vendor-supplied and bank-written scripts, find the coverage gaps, and work with leadership to close all the gaps.
• Run one defect process across every workstream and vendor in the bank's case management tool.
• Chair the weekly triage, and track aging by vendor and severity, and every deferred and rejected item.
• Publish a weekly test dashboard by workstream, including execution progress, pass rate, open defects by severity and age, and blocked tests, which feeds into the program's executive status report.
• Before each mock conversion, release and go-live, provide program and executive leadership a go/no-go recommendation, and a risk readout grounded in the test evidence.
• Manage test dependencies like a program: environment builds, test data, vendor code drops, interface readiness and mock dates.
• Get hands on to verify critical and/or disputed results yourself:
• Core product, parameter and general-ledger configuration, through the core's APIs and data, not only on screen.
• Retail and small-business digital banking: enrollment, sign-in and MFA, business users, entitlements and approvals, transfers, bill pay, alerts and servicing.
• Payments: ACH files and returns, domestic wires, positive pay and bill pay.
• Integrations, such as fraud and AML monitoring and Fed routing.
• Review the test definitions the bank and its vendors run, and tighten any that would let a defect through.
• When there isn't time to run every test, prioritize by business risk and have the bank's management review the residual risk of anything not tested.

Qualifications

• Retail and small-business digital banking: testing lead on at least one launch or migration of online and mobile banking for both retail and small-business customers, including business users, entitlements and approvals.
• Core conversion experience: testing lead on at least one bank core conversion, through mock conversions to go-live.
• 10+ years in testing, including 5 or more leading test programs for banks or banking technology providers.
• Current, hands-on skill in SQL against core banking data, API testing from OpenAPI specifications in Postman or a similar tool, and test definitions and configuration read and written in YAML or JSON.
• Testing coordinated across several vendors at once, with the plan, dependencies and critical path owned by you.
• Go/no-go recommendations and weekly reporting that bank executives act on, including at least one "no-go" or "go with conditions" you called.

Requirements

• Experience with an API-first, cloud-native core, such as Nymbus, Thought Machine, Mambu, or Finxact.
• Experience with a digital banking and servicing platform, such as Q2, Alkami, Apiture, Savana, Bankjoy, Backbase, Narmi, Jack Henry Banno or Fiserv.
• Payments testing: Nacha files and returns, Fedwire ISO 20022 messages, positive pay and bill pay.
• Fraud and AML monitoring integrations.
• Community bank experience, where the bank's testers also run its daily operations.
• Time as a technical project or program manager; PMP or ISTQB Test Manager certification.

Benefits

• Remote within the United States, with paid travel of 10–25% for kickoffs, working sessions, mock conversions and cutovers.
• Full-time W-2 employment, with benefits. Some specialist roles are hourly.
• You work inside the client's teams and tools, alongside the bank's staff and its vendors.
• Unlike at a large consultancy, the work you do shapes every engagement.