[Hiring] Senior Manager, IT Program Management Office @Patterson Companies, Inc.

Role Description

The Senior Manager, IT Program Management Office (PMO) provides leadership to the IT PMO function, establishing, overseeing, and advancing programs, project management practices, governance frameworks, methodologies, performance measures, and reporting standards across the enterprise technology portfolio. This role guides portfolio-level oversight and visibility into priorities, dependencies, and risks, evaluates opportunities for process improvement and automation, guiding implementation and ensuring alignment with enterprise standards and governance.

• Lead the IT Program Management Office (PMO) by developing and maintaining project management standards, methodologies, templates, and governance practices.
• Partner with stakeholders and leaders to define roadmaps, priorities, and delivery expectations for initiatives spanning multiple teams, systems, and business areas.
• Lead portfolio capacity planning, resource forecasting, and prioritization activities to optimize program delivery.
• Establish and monitor project management metrics, governance reviews, quality standards, documentation requirements, and performance measures.
• Oversee a portfolio of large and complex technology initiatives, including dependencies, risks, resource constraints, and execution trends.
• Consolidate and analyze portfolio, program, financial, and performance data and present actionable insights.
• Provide proactive visibility into key milestones, dependencies, risks, resource constraints, and delivery tradeoffs.
• Identify opportunities to integrate AI and automation across the software development lifecycle.
• Partner with Security, Legal, Engineering, and other stakeholders to guide implementation of AI tools and emerging technologies.
• Provide guidance, training, mentoring, and consultation by mentoring project managers.
• Comply with Company and department policies and standards; performs other duties as assigned.

People Management

• Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties.
• Ensures direct reports are aware of and follow ethical business practices and Company’s Code of Conduct.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Business, or related field.
• 8 years of project management, program management, PMO, or related experience.
• 3 years of leadership or people management experience.

Preferred Requirements

• Project Management Professional (PMP), Agile, Scrum, or related project management certification preferred.

Skills and Abilities

• Proven experience leading complex technical initiatives across multiple engineering and product teams.
• Strong understanding of software development, technical dependencies, release management, and engineering planning.
• Familiarity with AI and automation, including a practical understanding of how to integrate into engineering workflows.
• Excellent communication skills to influence stakeholders of all levels.
• Strong judgement to challenge priorities, assumptions, and timelines constructively.
• Proven experience improving how organizations operate without introducing unnecessary overhead.

Physical and Cognitive Demands

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly
• Hand/Eye Coordination Occasionally
• Bend Rarely
• Complete Tasks in a Noisy Environment Rarely
• Feeling/Grasping/Handling Rarely
• Move/Traverse Rarely
• Repetitive Motions Rarely

Working Environment

• Office: This position primarily operates in a professional office environment.
• Remote: This position primarily completes work from a remote setting, most commonly, a home office.

Travel Requirements

• This position requires occasional travel (up to 10%).

Benefits

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
• 401(k) Match Retirement Savings Plan.
• Paid Time Off (PTO).
• Holiday Pay & Floating Holidays.
• Volunteer Time Off (VTO).
• Educational Assistance Program.
• Full Paid Parental and Adoption Leave.
• LifeWorks (Employee Assistance Program).
• Patterson Perks Program.

Compensation

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location, experience, and skills.

$139,200.00 - $185,666.67

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.