[Hiring] Senior Implementation Project Manager @1Password

Role Description

As a Senior Implementation Project Manager, you’ll lead complex and enterprise customer implementations from discovery through launch and transition to ongoing success. Reporting to the Manager, Implementation Project Management, you’ll guide multiple workstreams, align customer and internal stakeholders, and turn technical and business goals into clear delivery plans and measurable outcomes. Your work will help organizations adopt secure, productive ways of working and advance 1Password’s mission to create a safer, simpler digital future.

Qualifications

• 5+ years of experience in project management, implementation, professional services, or a related field within Business-to-Business Software as a Service (B2B SaaS).
• Experience delivering paid professional services or implementation packages.
• Strong technical curiosity and the ability to learn products quickly.
• Project Management Professional (PMP) certification.

Requirements

• Lead complex customer implementations involving multiple workstreams, changing conditions, competing priorities, and diverse stakeholder groups.
• Translate customer goals into practical strategies, project plans, milestones, decisions, and next steps while surfacing risks and dependencies early.
• Communicate clearly with technical and business stakeholders, including executive audiences.
• Familiarity across SaaS, identity providers, single sign-on (SSO), System for Cross-domain Identity Management (SCIM), Active Directory, command-line interfaces (CLI), endpoint management, or device trust.
• Demonstrate a commitment to mentoring colleagues and improving delivery practices.

Benefits

• USA-based roles: Annual base salary between $106,000 USD and $148,000 USD, commission-eligible, immediate participation in benefits program (health, dental, 401k), generous paid time off, equity grant, and participation in incentive programs.
• Canada-based roles: Annual base salary between $97,000 CAD and $136,000 CAD, commission-eligible, immediate participation in benefits program (health, dental, RRSP), generous paid time off, equity grant, and participation in incentive programs.
• Health and wellbeing: Maternity and parental leave top-up programs, competitive health benefits, generous PTO policy.
• Growth and future: RSU program for most employees, retirement matching program, free 1Password account.
• Community: Paid volunteer days, peer-to-peer recognition through Bonusly, remote-first work environment.