[Hiring] Senior Director, Implementation @Vizient

Role Description

In this role, you will provide strategic leadership for Envi's Project Management organization, overseeing implementation performance, operational effectiveness, and the successful delivery of client implementations. You will develop and execute scalable implementation strategies, optimize processes, and strengthen organizational capabilities to improve efficiency, accelerate onboarding, and enhance client outcomes. You will lead and develop high-performing teams, collaborate across Envi and Vizient, and leverage performance insights and emerging technologies to advance operational excellence and support long-term business growth.

Responsibilities

• Lead and develop Envi's Project Management organization, providing leadership through management teams while establishing clear performance expectations, accountability, and talent development priorities.
• Define and execute implementation strategies that align resources, service delivery models, operational priorities, and organizational capabilities with client needs and business objectives.
• Oversee the evolution of implementation methodologies, standardizing workflows and eliminating inefficiencies to improve cycle times, consistency, productivity, and organizational capacity.
• Develop scalable onboarding, training, and competency development programs that accelerate project manager proficiency and strengthen implementation capabilities.
• Direct complex and strategically significant client implementations, providing executive oversight, risk mitigation, and escalation support to ensure successful outcomes.
• Establish and monitor key performance indicators, reporting frameworks, and operational measures to evaluate implementation progress, client outcomes, team productivity, and service delivery effectiveness.
• Leverage operational data and performance insights to guide resource allocation, capacity planning, process improvements, and organizational decision-making.
• Collaborate with cross-functional Envi and Vizient teams to streamline implementation workflows, resolve dependencies, and deliver a coordinated client onboarding experience.
• Identify and implement opportunities to leverage technology, automation, and approved AI capabilities to modernize implementation processes and enhance scalability.
• Contribute to strategic and operational planning, aligning implementation capabilities with evolving business priorities, client expectations, and long-term organizational growth.

Qualifications

• Relevant degree preferred.
• 10 or more years of relevant experience required.
• Extensive experience leading implementation, project management, or client delivery operations within complex business environments.
• Demonstrated experience leading managers and developing high-performing teams through coaching, performance management, and organizational development.
• Strong strategic planning and operational leadership skills with experience developing scalable implementation methodologies and service delivery models.
• Experience overseeing complex, high-risk implementations, managing escalations, and driving successful client outcomes.
• Strong analytical and financial acumen with experience establishing performance metrics, managing organizational capacity, and improving operational efficiency.
• Demonstrated ability to lead organizational change, optimize business processes, and implement continuous improvement initiatives.
• Excellent executive communication, relationship management, and cross-functional collaboration skills with the ability to influence strategic decisions.
• Experience leveraging project management technologies, automation, and emerging AI capabilities to improve operational performance preferred.

Requirements

• At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $135,200.00 to $236,600.00.
• This position is also incentive eligible.

Benefits

• Vizient has a comprehensive benefits plan! Please view our benefits here .

Equal Opportunity Employer

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.