[Hiring] Scrum Master @GCOM Careers

Role Description

Voyatek is seeking applicants to occupy the position of Scrum Master within our team. Please note that this position requires a commitment to full-time employment and is not open to contractors.

• Facilitate core Scrum events, including daily standups, sprint planning, sprint reviews, retrospectives, and backlog refinement, ensuring meetings are focused, productive, and aligned with Agile principles.
• Serve as a servant leader and Agile coach, guiding Scrum teams and Product Owners toward greater self-organization, accountability, collaboration, and continuous improvement.
• Identify, surface, track, and help resolve impediments and blockers that impact team productivity, delivery, or quality; escalate issues when appropriate.
• Partner with Product Owners and development teams to maintain a healthy, prioritized backlog and support effective refinement, estimation, and sprint readiness.
• Facilitate right sizing activities and help teams establish and consistently apply Definition of Ready and Definition of Done.
• Monitor and communicate sprint and delivery metrics, including throughput, service level expectations, and other measures that support forecasting, transparency, and continuous improvement.
• Use Azure DevOps as the primary Agile delivery and tracking tool to maintain sprint boards, backlogs, work items, metrics, and delivery information.
• Analyze delivery data and trends to identify risks, dependencies, bottlenecks, and opportunities to improve team predictability and performance.
• Facilitate communication among Product Owners, technical teams, business stakeholders, and leadership, translating technical delivery information into clear business-level updates.
• Coordinate across teams to identify and manage dependencies, delivery risks, improvements, and cross-team impediments.
• Support effective release planning and delivery coordination while maintaining transparency around scope, progress, risks, and expected outcomes.
• Coach team members in Agile and Scrum practices and facilitate constructive conflict resolution without direct authority.
• Foster an environment of trust, collaboration, transparency, and shared ownership while helping teams continuously improve their processes and delivery practices.
• Promote Agile principles and practices across the organization and contribute to the adoption and continuous improvement of Agile ways of working.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, Organizational Development, or a related field, or equivalent combination of education and experience.
• 5+ years of experience working as a Scrum Master, Agile practitioner, or in a comparable Agile delivery role.
• Strong understanding of Scrum, Agile principles, events, roles, artifacts, and practices.
• Demonstrated experience facilitating Scrum events and supporting teams through the full sprint lifecycle.
• Experience coaching and mentoring development teams and Product Owners in Agile practices and continuous improvement.
• Demonstrated ability to identify, manage, and remove impediments and coordinate resolution of cross-team dependencies and risks.
• Experience supporting backlog refinement, prioritization, estimation, sprint planning, and delivery forecasting.
• Experience using Azure DevOps for Agile project and work management, including backlogs, sprint boards, work items, and delivery metrics.
• Ability to use Agile delivery metrics to assess team performance, identify trends, communicate delivery health, and support forecasting.
• Strong communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders at all levels.
• Demonstrated servant-leadership skills and the ability to influence, coach, and resolve conflicts without direct authority.
• Strong organizational, facilitation, problem-solving, and time-management skills.
• Ability to work effectively in a collaborative, cross-functional, and fast-paced environment.
• Certified ScrumMaster (CSM), Professional Scrum Master I (PSM I), or equivalent Scrum certification.

Requirements

• Experience working with distributed, cross-functional, or enterprise-scale Agile teams.
• Experience coordinating dependencies and delivery risks across multiple Scrum teams or workstreams.
• Experience with Agile transformation, organizational change, or coaching teams in the adoption and maturity of Agile practices.
• Experience with both Scrum and Kanban methodologies.
• Experience developing or maintaining Agile dashboards and using delivery data to provide actionable insights to teams and leadership.
• Experience with Jira, Power BI, or other Agile reporting and delivery-management tools.
• Experience supporting cloud, data, AI/ML, enterprise technology, or other complex technical initiatives.
• Experience facilitating planning and alignment sessions involving multiple teams or senior stakeholders.
• Certified Scrum Professional (CSP), Agile coaching certification, or other advanced Agile/Scrum certification.

Benefits

• Paid Time Off
• Flexible Work Schedules
• Health, Dental, and Vision Insurance
• Medical, Limited, & Dependent Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Contributions
• Company-Paid and Voluntary Life Insurance
• Long and Short-Term Disability Insurance
• Accident, Critical Illness, & Hospital Indemnity Insurance
• 401(k) Retirement Plan with Company Match and Immediate Vesting
• Wellhub Fitness and Wellness Platform
• Pet Insurance
• Tuition and Professional Development Reimbursement
• Training Opportunities
• Employee Referral Bonus Program