[Hiring] Release Manager @PayIt

Role Description

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions.

Our culture welcomes people who exhibit what we call “PayIt DNA”: High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve.

Release Planning and Coordination:

• Develop and maintain PayIt Outdoors Release schedule by coordinating with cross-functional teams to ensure alignment of business goals and project objectives and deliverables.
• Work with client teams and engineering teams to plan and deploy hotfixes.
• Collaborate with product managers, operations, development teams, and quality assurance to define release scope and objectives.

Release Execution:

• Oversee the end-to-end release process, including User Acceptance and Production deployment activities and rollback plans, to ensure smooth and successful releases.
• Schedule and run release reviews.
• Ensure required work is included in releases.
• Keep track of the branches and ensure merges occur after sprints.

Communication and Documentation:

• Communicate release schedules, status updates, and potential risks to stakeholders.
• Maintain detailed documentation of release processes, configurations, and dependencies.
• Create and maintain documentation of issues and resolutions.

Risk Management:

• Identify and mitigate potential risks that may impact the success of software releases.
• Establish and enforce change control and release management processes.

Incident Management:

• Oversee the end-to-end PayIt Outdoors incident response lifecycle.
• Coordinate cross-functional resources during active incidents.
• Validate proper resolution and closure, and track critical process metrics to continuously improve response efficiency.

Jira Administration:

• Design, build, and maintain custom Jira workflows, issue types, field configurations, and permission schemes tailored to team needs.
• Create and optimize Jira Automation rules and integrations to streamline operational handoffs and reduce manual overhead.
• Manage site-level project configurations, access control, user roles, and board configurations across departments.

Qualifications

• High integrity and drive.
• Strong communication skills.
• Ability to work collaboratively in a team environment.

Requirements

• Experience in release planning and coordination.
• Familiarity with Jira administration and workflow architecture.
• Strong understanding of risk management processes.

Benefits

• Competitive salaries.
• Excellent benefits.
• Flexible working arrangements.
• Resources to do your best work.

Company Description

PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.

We #payitforward with our corporate volunteer program, serving the communities where we work and live.

PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.