[Hiring] Regional Facilities Project Manager @The Inland Real Estate Group of Companies

Role Description

The Regional Facilities Project Manager is a key operational leader responsible for the oversight and execution of all facilities-related functions across a designated geographic portfolio of self-storage properties. This role ensures that all sites are maintained to the highest standards of safety, functionality, and appearance, in alignment with company policies and strategic objectives. The Regional Facilities Project Manager will serve as the primary liaison between the Regional Directors, store teams, vendors, and the Facility Maintenance Manager, driving operational excellence through proactive maintenance, vendor management, and capital project support.

Core Responsibilities

• Lead the coordination and resolution of all routine and emergency repair and maintenance (R&M), CapEx, and Insurance activities across assigned locations.
• Manage the full lifecycle of work orders within FacilIQ (or the selected management platform), ensuring timely vendor engagement, execution, and closure.
• Conduct comprehensive property inspections to identify and address facility deficiencies before they impact operations.
• Collaborate with store teams and Regional Directors to assess, prioritize, and resolve maintenance needs in a timely and cost-effective manner.
• Identify, vet, and onboard new local vendors as needed to support operational demands and geographic coverage.
• Oversee vendor relationships, ensuring adherence to service level agreements, quality standards, and budgetary guidelines.
• Implement and monitor preventive maintenance programs for critical infrastructure, including, but not limited to, HVAC systems, access gates, roofing, doors, and landscaping.
• Provide detailed reporting and analysis on maintenance trends, cost drivers, and vendor performance metrics.
• Support the planning and execution of capital improvement initiatives under the direction of the Facility Director.
• Ensure full compliance with OSHA regulations, safety protocols, and internal operational policies.
• Manage property signage or other property facilities-related assignments, as requested.
• Maintain consistent and professional communication with store teams, Regional Directors, and senior leadership regarding facility status and strategic updates.

Supervisory Responsibility

This position does not have direct supervisory responsibilities but requires strong coordination and leadership in managing external vendors and supporting on-site store personnel.

Qualifications

• Bachelor’s degree in Facilities Management, Business Administration, or related field preferred; or equivalent work experience.
• Minimum of 5 years of progressive experience in facilities management, property operations, or maintenance coordination.
• Demonstrated success managing multi-site operations within a storage, commercial, or industrial environment, including utilizing facilities management software systems.
• Proven experience in vendor negotiation, contract management, and performance oversight.
• Proficiency in FacilIQ or comparable work order management platforms.
• Strong knowledge of building systems, maintenance protocols, and vendor management.
• Exceptional organizational and analytical skills, with ability to manage competing priorities.
• Proven ability to manage budgets and negotiate contracts.
• Excellent written, verbal, and interpersonal communication skills.
• Proficient in Microsoft Office Suite; working knowledge of CMMS systems (Service Channel) required.

Core Competencies

• Vendor Management & Negotiation
• Process Improvement & Operational Efficiency
• Cross-Departmental Collaboration
• Safety & Regulatory Compliance
• Attention to Detail & Quality Assurance

Working Conditions/Physical Requirements

• Field-based, remote position. Handles assigned geographic regions that align with Regional Director’s store portfolios (e.g., Eastern United States, South/Southwestern/West United States).
• Travel to facilities up to 50% is required.
• Ability to work in both indoor and outdoor environments, including exposure to varying weather conditions and site-specific hazards.

Benefits

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave
• This position is eligible as an internal promotion opportunity.