[Hiring] Project Specialist @ProSearch

Role Description

A Project Specialist supports Client Delivery Operations (CDO) by completing eDiscovery tasks in partnership with Client Services teams, helping ensure timely and high-quality delivery of services across a matter lifecycle—including project setup, post-processing, review support, production support, reporting, and project closure. Qualified candidates demonstrate integrity and accountability, collaborate effectively, and provide responsive service in a dynamic environment.

Responsibilities

• Partner with Project Managers to support active client projects, ensuring project requirements and deadlines are met
• Perform quality control of processed and loaded data
• Generate, QC, and load tiff images according to production specs
• Configure and maintain Relativity review workspaces, including Automated Workflows, dtSearch indexes, Search Term Reports, persistent highlight sets, event handlers, layouts/views, user groups, and group permissions
• Set up and execute productions and data exports using Relativity and/or other approved tools
• Prioritize assigned projects to meet client deadlines and service-level agreements (SLAs), and flag competing deadlines or delivery risks
• Provide status updates to internal teams via email and/or ticketing system
• Work closely with internal team members and other departments to ensure that project goals and milestones are accomplished
• Participate in weekly team meetings
• Consult with Client Services teams to discuss project specifications, workflows, and/or issues
• Work with support and development teams to report bugs or test new features for operations-related tools
• Escalate issues to Client Services, Lead/Manager, or other team members as necessary
• Support team operations through training activities, reporting, and documentation
• Perform other litigation support tasks as necessary

Experience Levels

• Foundational:
  • Performs routine tasks under close supervision
  • Follows established procedures and guidelines
  • Limited decision-making authority; escalates complex issues
  • Requires basic job-related knowledge and minimal prior experience
  • Focus on learning, skill development, and understanding of processes
• Intermediate:
  • Performs a variety of tasks with moderate supervision
  • Applies job-specific skills and knowledge to complete assignments
  • Some decision-making authorities within defined parameters
  • May provide guidance to Level 1 staff
  • Requires solid understanding of processes and ability to troubleshoot issues
• Advanced:
  • Performs complex tasks independently with minimal to no supervision
  • Makes decisions within broad guidelines and policies
  • Serves as a subject matter expert and resource for others
  • Leads projects, trains staff, and may supervise team members
  • Requires advanced skills, deep job knowledge, and strong problem-solving ability

Qualifications

• Bachelor's degree preferred
• Must have a minimum of 1-3 years of experience with Relativity Server, Relativity aiR, or similar eDiscovery software. Candidates seeking an intermediate level role should have 3-5 years of experience; candidates seeking an advanced level role should have 5+ years of experience
• Experience delivering productions in multiple formats
• Experience with complex load files, text file editing and data manipulation
• A solid understanding of ESI processing and metadata
• Industry certifications a plus
• Self‐motivated and a strong desire to learn
• Strong customer service, follow‐up and problem-solving skills
• Strong organizational skills with a close attention to detail
• Ability to deliver in a fast‐paced team environment
• Strong written and verbal communication skills
• Ability to work extended hours as needed

Physical Requirements

• Repetitive movement of hands and fingers-typing and/or writing
• Have close visual acuity to perform an activity such as: viewing a computer terminal, extensive reading
• Occasional standing and walking

Salary Range

The anticipated salary range for this position is $32-$51 per hour, with actual starting pay determined based on relevant experience, skills, qualifications, and other job-related factors.