[Hiring] Project Manager/Programme Manager @Healios

Role Description

The Project Manager/Programme Manager is responsible for leading the delivery of a novel new approach to ND pathways involving cross-functional teams, customers and internal/external executive level stakeholders. The role ensures that the project delivers on time, to specification and meets customers expectations.

Key Responsibilities

• Programme Leadership and Project Management
  • Lead the end-to-end delivery of large-scale transformation projects (e.g. digital transformation, new pathway design and mobilisation, at scale triage solutions and technical innovation).
  • Define and deliver the agreed project plan, ensuring execution aligns with the organisation’s strategy, objectives, and success criteria.
  • Ensure transition from project into business-as-usual operations is planned, delivered, and sustained.
  • Work with operational leads to embed pathways into live service delivery, not just design.
  • Establish clear decision-making, reporting, and escalation structures to maintain control of delivery.
  • Ensure delivery to agreed scope, time, cost, and quality.
• Planning and Execution
  • Develop and maintain project roadmaps, plans, and dependencies.
  • Translate strategic objectives into actionable delivery plans.
  • Identify and manage interdependencies across teams and business areas.
  • Drive benefits realisation and track outcomes against business cases.
  • Maintain pace of delivery, proactively removing blockers and accelerating progress where required.
• Stakeholder Management
  • Engage senior stakeholders across relevant internal functions and hold internal teams and stakeholders accountable for their contributions to programme delivery.
  • Build strong relationships with external executives, decision makers and influencers, clinicians and business partners.
  • Provide clear and consistent reporting to governance forums.
  • Manage conflicting priorities and ensure alignment.
• Governance and Compliance
  • Ensure projects comply with regulatory and legal requirements, including UK GDPR.
  • Ensure all project outputs align with clinical standards, safety requirements, and regulatory expectations.
  • Establish robust risk, issue, and dependency management processes.
  • Ensure adherence to organisational governance frameworks and standards.
• Financial and Resource Management
  • Deliver the project within the agreed budget set by the leadership team, maintaining strict control of costs.
  • Collaborate with the Finance team to manage budget.
  • Allocate and adjust resources to ensure delivery milestones are met within financial constraints.
  • Monitor financial performance and forecast costs and take corrective action to protect delivery liaising closely with the CCO.
  • Support procurement and management of third-party suppliers.
• Change Management
  • Ensure effective communication and engagement plans to support rollout and minimise resistance.
  • Track adoption and usage including barriers to implementation and liaise closely with CCO to plan resolutions.
  • Work closely with HR and training teams to support workforce readiness.
• Data, Digital and Innovation
  • Support the implementation of digital, data, and AI-enabled initiatives.
  • Ensure alignment with data governance and security requirements.
  • Promote innovation and continuous improvement across the organisation.

Qualifications

• Proven experience delivering complex programmes in healthcare, NHS, or private medical insurance.
• Strong knowledge of programme and project management methodologies (e.g., MSP, PRINCE2, Agile).
• Experience working with clinical, operational, and technical stakeholders.
• Strong understanding of healthcare regulations, compliance, and governance.
• Demonstrated ability to manage budgets and deliver ROI.
• Excellent leadership, communication, and influencing skills.

Requirements

• Experience with digital transformation, ND pathways, or AI programmes.
• Knowledge of clinical safety standards and healthcare data governance.
• Experience working with regulators or in regulated environments.

Benefits

• 33 days holiday (including Bank Holidays).
• Paid Christmas closure (between Christmas and New Year).
• Birthday Leave - paid day off on your birthday.
• "Life Leave" - 2 days of extra leave to take when things you can't plan for happen.
• Enhanced family friendly policies including a phased return to work and receive full pay.
• Paid company sick pay scheme.
• Contributory Pension Scheme (6% matched).
• Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child.
• Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
• Work from anywhere policy.
• Access to NHS and Perks at Work discounts, including the Blue Light Card.
• Free access to co-working spaces.
• CPD/Growth day per year, plus personal development allowance to invest in your growth.
• Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians.