[Hiring] Project Manager I @Booth and Partners Pte Ltd

Role Description

The Project Manager I at Arraya Solutions is responsible for managing defined technology projects and workstreams across key operational service towers, including:

• Systems
• Network
• Storage
• Virtualization
• Backup/Recovery
• Productivity
• Collaboration
• Identity Management
• Cyber Security

Working within the established Project Management Office (PMO) framework, this role owns day-to-day planning and delivery for assigned projects of limited to moderate complexity, engaging:

• Internal engineers
• External customers
• Vendors
• Business stakeholders

Guidance and escalation support are available from more experienced Project Managers and PMO leadership. Practical use of approved AI-enabled productivity tools is expected to improve planning, communication, documentation, and delivery efficiency.

Responsibilities

• Develop and maintain actionable project plans using Microsoft Planner and other appropriate tools, including scope, timelines, milestones, tasks, dependencies, resource assignments, and durations.
• Manage assigned projects or workstreams from initiation through closure, coordinating deliverables against approved scope, schedule, budget, and acceptance requirements.
• Lead project kickoff, discovery, status, and working meetings; document key decisions, action items, owners, due dates, and follow-up commitments.
• Provide clear, timely status updates to customers and internal stakeholders; identify variances and promptly escalate material risks, issues, scope changes, and decisions requiring approval.
• Maintain accurate project planning and financial information in NetSuite, including project setup, budgets, forecasts, sales orders, milestones, resource and effort planning, time submissions, and billing readiness; route invoice reviews and approvals through authorized personnel.
• Coordinate resource schedules and IT, business, and vendor dependencies, including equipment, licenses, access, technical prerequisites, and stakeholder availability.
• Maintain risk, issue, assumption, dependency, and change records; recommend corrective actions and follow established PMO governance and change-control procedures.
• Coordinate deliverable validation, stakeholder acceptance, operational handoffs, and closeout documentation to support successful customer outcomes.
• Use AI-enabled productivity tools in normal project delivery for meeting preparation and follow-up, status reporting, documentation, and risk analysis, while verifying outputs and following security, confidentiality, and data-governance requirements.
• Apply established PMO templates and standards, seek coaching when appropriate, and contribute suggestions for continuous improvement.

Expectations

• Value and Outcomes: Own successful delivery of clearly defined project commitments while maintaining focus on customer value, scope, schedule, cost, and quality.
• Stakeholder Engagement: Communicate proactively and professionally with customers and internal teams, clarify responsibilities, and escalate significant concerns before they affect delivery.
• Team Leadership and Collaboration: Coordinate technical and cross-functional contributors, maintain follow-through on commitments, and involve senior resources when obstacles exceed assigned authority.
• Ways of Working: Apply established predictive, agile, or hybrid PMO practices appropriate to the assigned engagement; seek guidance before materially changing delivery approaches.
• Planning and Delivery: Keep plans, milestones, owners, dependencies, resources, and acceptance criteria current, and drive assigned projects through documented closure.
• Measurement, Risk, and Change: Monitor delivery performance, surface variances early, maintain risk and issue visibility, and execute approved change-control processes.
• Business Acumen and Governance: Understand relevant statements of work, contractual milestones, project financials, and approval boundaries; maintain complete and accurate project records.
• Responsible AI and Continuous Improvement: Use approved AI tools to improve delivery productivity, validate outputs, protect customer and company information, and develop project management capability.

Qualifications

• 2–4 years of experience managing IT projects or technology workstreams, or equivalent project coordination experience with demonstrated delivery ownership.
• Working knowledge of enterprise technology environments, such as computing, storage, networking, security, cloud infrastructure, Microsoft 365, and SaaS applications.
• Experience building and maintaining project plans using Microsoft Planner, Microsoft Project, or comparable project management tools.
• Experience maintaining project budgets, forecasts, time, and milestones in NetSuite or a comparable professional services or project financial management system, a plus.
• Familiarity with predictive, agile, or hybrid project delivery methods and with issue, risk, and change tracking.
• Ability to use AI-enabled productivity tools responsibly, including output validation, confidentiality, and data security.
• Strong written and verbal communication, organization, follow-through, and customer-service skills.
• Self-motivated team player able to learn quickly and operate effectively in a fast-paced, highly technical environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, and working knowledge of SharePoint, a plus.

Education

• Bachelor’s degree in IT, business, project management, or a related discipline, or equivalent experience, a plus.
• CAPM certification or PMP certification in progress preferred; PMP or CSM certification also a plus.

Position Type and Expected Hours of Work

• Full-Time
• Remote
• 40 hours per week
• Monday through Friday, with limited weekend engagements.

Working Conditions and Physical Requirements

• Prolonged periods of being in a stationary position while working on a computer.
• Must be able to move and/or lift up to 40 pounds at times.
• Must be comfortable operating a computer and/or other office productivity machinery.