[Hiring] Project Manager / Associate Project Manager @M3USA

Role Description

The following are the roles and responsibilities of the Project Manager:

• The key face for the customer, managing clients, issues, and engagement through the course of projects.
• Provide clients with solutions related to projects with a focus on nurturing client relationships.
• Responsible for the management and implementation of the internal business processes involved in the collection and preparation of market research data; from the provision of the questionnaire to the delivery of the final deliverables.
• Responsible for a broad range of complex market research, administrative, and technical activities.
• Manage all aspects of the internal business process with minimal consultation from a senior team member.
• Oversee all administrative tasks, project initiation, and project scheduling.
• Manage all field activities to ensure that projects are completed within established budgets, parameters, and schedule.
• Monitor field status reports and understand the data requirements.
• Check data and proofread deliverables.
• Coordinate with internal and external departments/agencies.
• Exhibit project management, client management, and client servicing skills with excellent communication.

Qualifications

• Experience in MR Data collection and consulting.
• Study setup and scheduling projects: Planning what happens when, negotiating where necessary; preparing detailed instructions on studies to ensure studies are correctly administered; and personal briefings to Survey Programming, Data Collection, and Data Processing when appropriate.
• Questionnaire input and specs: Liaising with clients with suggestions/recommendations for effective data collection.
• Project handling: Monitoring job progress and providing feedback; ensuring deadlines are met and taking corrective action where necessary; liaising with client service and data processing on code frames and DP specs; handling project-related queries from data collection or data processing post field; ensuring work meets quality standards.
• Quality control: Keeping in touch with data collection and data processing or suppliers during the project to rectify problems early in the job cycle; adhering to all processes/standards to ensure quality.
• Job analysis: Analyzing the performance on the study and providing recommendations to client service and operations for the future.

Requirements

• Ability to handle multiple tasks and meet assigned deadlines within extremely short timeframes.
• Strong attention to detail and accuracy.
• Excellent analytical, computational, and problem-solving skills.
• Excellent interpersonal and negotiation skills.
• Strong written and verbal communication skills with the ability to effectively interact with internal and external clients.
• Ability to explore solutions to complex project situations within tight deadlines.
• Strong computer skills including Microsoft Office and/or Suite and other specialized business-related software systems.
• Enthusiastic with good people skills.
• Enjoy working with and talking to people, and be open and interested in new ideas and ways of doing things.
• Should be willing to work in night shifts (US EST Shift).

Benefits

• Must be willing to work in US EST shift hours.
• All your information will be kept confidential according to EEO guidelines.