[Hiring] Project Manager @Federal Court of Australia

Role Description

The Recording & Transcription Program is a Court-led transformation initiative modernising recording and transcription services across the Courts through improved technology, service delivery, operating arrangements and governance. We are seeking to fill two EL1, Project Manager positions within the Strategic Program Office:

• Project Manager – Transcript Ordering and Payment System
• Project Manager – AI and Human Transcription Approaches

Reporting to the Senior Program Manager, both roles are responsible for delivering significant initiatives that support the future of the Courts' recording and transcription services.

Position Overview: Project Manager – Transcript Ordering and Payment System

The Project Manager leads end-to-end delivery of the Transcript Ordering and Payment System (TOPS). The role will deliver an operational minimum viable product by 30 June 2027, ready to support approved charging arrangements from 1 July 2027.

• Oversees the roadmap, design, requirements, architecture, assurance, procurement, build, testing, implementation and transition to operations.
• Manages the interface with the Charging Framework project.
• Identifies required inputs, manages dependencies and assumptions, and escalates decisions that threaten delivery.
• Translates user needs, Court obligations and technical and assurance requirements into a controlled minimum viable product.
• Requires strong project, product, commercial and stakeholder leadership in a fast-paced, dependency-intensive environment.

Position Overview: Project Manager – AI and Human Transcription Approaches

The Project Manager leads the evaluation and controlled piloting of transcription approaches for new formats, including speech-to-text and artificial-intelligence technologies.

• Coordinates court trial support, quality and accuracy evaluation, human-review standards, vendor and model assessment, assurance and integration with the future Transcript Ordering and Payment System.
• Applies disciplined experimentation and governance to ensure that evidence, risks and operational implications are clear before adoption decisions are made.

Key Duties: Project Manager – Transcript Ordering and Payment System

• Define and maintain the TOPS vision, scope, minimum viable product, roadmap, schedule, release plan, benefits and success measures.
• Control scope, schedule, budget, resources, risks, issues, dependencies, changes, quality and benefits.
• Own and prioritise requirements, the product backlog, user stories and acceptance criteria.
• Manage dependencies on Charging Framework policy, legal, pricing, fee, exemption, waiver, revenue, funding and commencement decisions.
• Coordinate multidisciplinary specialists and solution integration.
• Lead market engagement, procurement, evaluation, negotiation, contracting and supplier mobilisation.
• Manage digital investment, architecture, cyber security, privacy, accessibility, records and financial assurance.
• Coordinate procedures, communications, training, service ownership, deployment, cutover, support and transition to business-as-usual operations.

Key Duties: Project Manager – AI and Human Transcription Approaches

• Lead end-to-end delivery of the AI and human transcription workstream.
• Develop, maintain and secure approval of the evaluation roadmap, pilot strategy and delivery plan.
• Lead the selection of use cases, participants, venues, technologies, transcript formats and evaluation cohorts.
• Direct human-review, quality-assurance, exception-management and acceptance arrangements.
• Direct and assure court trial readiness and operational implementation.
• Manage technology and service providers and associated commercial arrangements.
• Ensure privacy, cyber security, legal, records-management, accessibility, ethical-use and assurance requirements are satisfied.
• Lead judicial, operational, technical, corporate and vendor engagement.

Selection Criteria: Project Manager – Transcript Ordering and Payment System

• Demonstrated success leading a complex digital or transactional project.
• Demonstrated experience completing technology sourcing, procurement, negotiation, contracting and supplier mobilisation.
• Demonstrated delivery of integrated digital capability.
• Demonstrated experience planning and completing security, privacy, accessibility, records, testing, financial-control and operational-readiness activities.
• Demonstrated ability to maintain clear controls and manage complex policy and delivery dependencies.
• Demonstrated success leading multidisciplinary teams and suppliers.

Desirable Experience and Qualifications: Project Manager – Transcript Ordering and Payment System

• Demonstrated delivery of customer portals or transactional services.
• Experience integrating digital services with identity, case or matter-management.
• Experience delivering a minimum viable product to a fixed commencement date.
• Experience applying Australian Government digital assurance requirements.
• Experience managing dependencies between technology delivery and policy decisions.
• Experience managing commercial technology suppliers.

Selection Criteria: Project Manager – AI and Human Transcription Approaches

• Demonstrated experience leading complex technology pilots or transformation projects.
• Strong capability translating strategic objectives into approved roadmaps.
• Demonstrated ability to establish measurable evaluation methods and quality standards.
• Experience managing privacy, cyber security, legal, records-management, accessibility, ethical-use, procurement and business-continuity requirements.
• Highly developed ability to engage, negotiate with and influence stakeholders.
• Demonstrated ability to direct, prioritise and quality assure multidisciplinary resources.

Desirable Experience and Qualifications: Project Manager – AI and Human Transcription Approaches

• Experience in courts, legal transcription, justice, hearings, audio capture or other high-accuracy records environments.
• Experience evaluating speech recognition, machine learning, generative AI or human-review workflows.
• Qualifications or certifications in project delivery, data, technology, AI assurance or related disciplines.

How to Apply

To apply, please complete the application form on the Court’s careers portal. As part of your application, you will be required to submit a written response to the selection criteria listed in the position description (maximum word limit 1500). Please ensure this document is attached before submitting your application.

In your application, please indicate which role you wish to be considered for. Applicants may nominate one role or both roles. If no preference is nominated, you will be considered for both positions.

If you have any technical issues with applying, please email [email protected] .

Eligibility

• Employment with the Court is subject to the conditions prescribed in the Public Service Act 1999.
• Australian citizenship – the successful applicant must hold Australian citizenship.
• Security and character clearance – the successful applicant must satisfy a Police Records Check.
• Successful applicants engaged into the APS will be subject to a probation period.
• Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply.

Diversity and Inclusion

The Federal Court of Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability, First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families.

Artificial Intelligence (AI) in recruitment

Candidates may use AI tools to assist with their participation in this recruitment process unless otherwise advised. Where AI tools are used, candidates are responsible for ensuring that all information submitted is transparent, accurate, and genuinely reflects their own skills, capabilities, and experience.