[Hiring] Project Manager @Lynx

Role Description

The Program Manager will lead new client implementations, complex project lifecycles, prepare executive-level communications, and coordinate stakeholder follow-up. This role demands rigorous attention to detail, and the ability to execute strategic initiatives across our business lines—including supplemental benefits, consumer directed health benefits, e-commerce, and rewards & incentive programs.

• Client Implementation
  • Develop and maintain comprehensive implementation plans (including schedules, resource allocations, and risk mitigations)
  • Coordinate cross-functional teams to ensure successful go-lives and adherence to regulatory standards
  • Meet regularly with clients to ensure implementation milestones are met
• Project Leadership
  • Lead multi-phase project execution, monitoring progress against scope, timeline, and budget
  • Identify, escalate, and resolve project issues in a timely manner
• Executive Communications
  • Prepare and refine executive read-out decks, summarizing program status, key metrics, risks, and recommended actions
  • Translate complex data into concise, strategic insights for C-suite and government stakeholders
• Meeting Documentation & Action Tracking
  • Record precise meeting minutes, document decisions, and assign accountability for next steps
  • Ensure timely follow-up and closure of action items

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or related field or a minimum of 5 years’ experience supporting the management of relevant implementations or projects.
• Proven expertise in implementation, project management, supporting complex projects, coordinating deliverables and outcomes among numerous stakeholders
• Exceptional written and verbal communication skills, with experience presenting to and driving decisions with a large group of stakeholders
• Demonstrated ability to lead cross-functional teams in a highly regulated environment
• Proficient in data analysis and summarizing insights with speed to action

Benefits

• Competitive salary packages, equity, and performance bonuses
• A driven, optimistic, customer-focused, accountable, and collaborative culture
• Comprehensive medical, dental, and vision insurance
• Unlimited vacation
• Paid parental leave for eligible employees
• 401(k) plan
• Remote role