[Hiring] Global Project Manager @Civia Health

Role Description

As the Global Project Manager you will be accountable for delivering an assigned portfolio of global studies to time, cost, and quality, acting as the day-to-day client point of contact for those studies. This is a hands-on, operational project-management role.

Key Responsibilities

• Study Delivery — Time, Cost & Quality
  • Manage assigned global studies end to end across start-up, recruitment, execution, and close-out.
  • Maintain study timelines, budgets, and resource plans, tracking progress against approved baselines.
  • Identify risks and issues early, propose mitigation and recovery actions, and escalate to the Global Study Delivery Lead where they exceed delegated authority.
  • Monitor study budgets and variance, and support change-order and invoicing activity.
• Client Communication
  • Serve as the day-to-day client contact for assigned studies, with escalation support from the Global Study Delivery Lead.
  • Prepare and deliver regular study status updates — progress, risks, variance, and recovery actions.
  • Track client commitments and action items through to closure.
  • Contribute to a consistently positive client experience that supports repeat work.
• Project-Management Practice
  • Apply Civia’s study delivery and project-management methodology, templates, and tools consistently.
  • Maintain study plans, risk and issue logs, and decision records to the required standard.
  • Run study kick-off, team, and client meetings with clear agendas, minutes, and actions.
  • Follow up with internal functions to secure their contributions to study commitments.
  • Support onboarding and informal mentoring of less experienced delivery colleagues.
• In-Country & Cross-Functional Coordination
  • Work day to day with in-country delivery teams to align on priorities, timelines, and responsibilities for each assigned study.
  • Coordinate Site Operations, Recruitment, Regulatory, Data, Quality, and Safety input to deliver each study to plan.
  • Prepare for and take part in study-level delivery reviews, driving timely resolution of bottlenecks.
  • Make sure each country team and function knows what it owns, and by when, on assigned studies.
  • Escalate constructively when delivery performance deviates from plan.
• Planning, Tracking & Reporting
  • Build and maintain study plans in line with Civia’s delivery methodology.
  • Set up and maintain study baselines and forecasts using the agreed models.
  • Track and report study KPIs using the established KPI framework.
  • Keep study data in CRIO, HubSpot, Monday.com, and related systems accurate and current.
  • Provide feedback on methodology, templates, and tools based on study experience.
• Quality, Risk & Continuous Improvement
  • Follow the governance routines and performance cadence set for the portfolio.
  • Maintain audit and inspection readiness on assigned studies.
  • Implement corrective and preventive actions on assigned studies and track them to closure.
  • Capture lessons learned at study milestones and close-out, and share them with the delivery team.

Qualifications

• 5–8 years of clinical research experience, including at least 3 years managing clinical trials (global or multi-country preferred).
• B.S. or B.A.; science-related degree preferred. Project-management certification (e.g. PMP, PRINCE2) advantageous.
• Track record of delivering studies to time, cost, and quality.
• Working knowledge of project-management methods and tools.
• Sound understanding of ICH-GCP, GDPR, and relevant regulatory requirements.
• Good analytical and financial skills — able to manage study budgets, forecasts, and KPIs.
• Experience with CRIO, HubSpot, and Monday.com, or comparable platforms.