[Hiring] Project Manager @Anovia

Role Description

• Responsible for transitioning customers into managed services
• Ensure accurate contract information is input into the ServiceNow platform including non-MS MRC Contracts
• Co-ordinate transition activities with end customer
• Co-ordinate order fulfillment for hardware appliances
• Communicate service transition milestones to CEM and Towers
• Forecast and plan transition activity using pipeline information, renewal dashboard and PMO activity
• Co-ordinate contract cancellation activities
• Notify Go-live and billing start dates
• Ability to create Reports, Presentations, documents, use tools and software to manage project data, project finance
• Regularly interact with the onsite/offshore team/client
• Coordinate status updates in daily/weekly conference calls
• Maintain cordial relationship with onsite team/client

Qualifications

• Bachelor's degree in a related field
• 5+ years of experience in supporting project management activities for telecom projects
• Ability to work and effectively lead a fast-paced, cross-functional, global and hybrid work environment
• Experience in performing project management activities from offshore that includes support project initiation, cost management, communication, preparing status, quality management/monitoring, resource management, risk management, etc.
• Experience in project management tools such as Visio, Microsoft Project Planning, JIRA, etc.
• Good understanding of Waterfall, Agile, etc.

Benefits

• Comprehensive Health Insurance policy
• Employee Wellness Program with focus on mental health
• Robust reward and recognition programs
• Company incentive programs offered
• Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off
• Ample growth and learning opportunities
• Remote work opportunities
• Focus on work/life balance
• Immigration Program supporting immigration to Canada for eligible employees

Company Description

Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 200 professional experts across the globe, we service some of the world's most successful Fortune 500 and Fortune 1000 companies.