[Hiring] Project Manager @360dialog GmbH

Role Description

We are looking for like-minded people to join our organization and contribute with their ideas, skills and expertise in exchange for a good payment.

• Lead client onboarding end-to-end — WABA setup, number registration, template approvals, and technical integration (API, CRM/Salesforce)
• Plan and manage WhatsApp campaign sendouts, including template classification, scheduling, and delivery troubleshooting
• Act as primary point of contact for a portfolio of enterprise clients, running status calls and managing escalations
• Coordinate cross-functionally with Product, Engineering, and Support to resolve issues and keep projects on track
• Maintain project documentation, timelines, and status tracking
• Identify process gaps and contribute to onboarding/sendout playbooks

Qualifications

• 3+ years of experience in project management, ideally within SaaS, martech, or B2B tech environments
• Proven track record managing multiple concurrent projects/clients with competing priorities and deadlines
• Strong stakeholder management — able to align internal teams (Product, Engineering, Sales) and external clients
• Solid understanding of project management methodologies (Agile/Scrum, Waterfall, or hybrid)
• Comfortable working with project tracking tools
• Data-driven mindset — able to define, track, and report on project KPIs and timelines
• Excellent written and verbal communication skills in English (additional languages a plus, e.g., Russian, Spanish, Portuguese)
• Domain knowledge (nice to have)
• Familiarity with WhatsApp Business API, Meta Business ecosystem, or messaging/CRM platforms
• Understanding of B2B client onboarding and campaign/funnel implementation processes

Requirements

• Strong organizational skills and attention to detail
• Ability to work independently
• Problem-solving mindset with a bias toward action
• Comfortable operating in a fast-paced, evolving product environment

Benefits

• Here’s an opportunity to shape a whole new industry in Business Messaging.
• You’ll be joining a team of experienced entrepreneurs who run a bootstrapped and profitable global company.
• Join a dynamic, innovative team where you'll collaborate with some of the brightest minds in tech.
• Enjoy daily opportunities to learn, grow, and push the boundaries of what's possible.
• Work from anywhere in the world with full remote flexibility.
• Receive a competitive remuneration package that reflects your skills, experience and achievements.
• This is a contract-based position.
• We are a fully remote company and welcome applicants from anywhere in the world.

Budget

The budget range for this role is €3.000/Month – €3.500/Month, depending on the candidate’s level of experience and fit with the position requirements.

Background Check Notice

By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process. This may include verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.