[Hiring] Project Manager @Lumin Digital

Role Description

The Project Manager at Lumin Digital is responsible for managing a high volume of concurrent projects for clients that are live on the Lumin platform. These projects vary in complexity and size and may include feature enhancements, third-party integrations, and consulting efforts. This role also supports internal development initiatives by collaborating with Product and Development teams to define, plan, and deliver cross-functional projects. The ideal candidate thrives in a fast-paced, agile environment and is committed to continuous learning, client satisfaction, and operational excellence.

• Facilitate deliveries of Lumin Digital’s online banking platform and ancillary products and services.
• Manage a portfolio of concurrent small to medium-scale projects for existing clients across various scopes and timelines.
• Create and manage project schedules, work plans, and resource coordination.
• Consult with clients to understand requests and turn these requests into actionable items.
• Coordinate with internal teams, partners, and vendors to facilitate the implementation of their products and services.
• Provide proactive status reporting and risk mitigation strategies to all stakeholders.
• Contribute to knowledge sharing within the Professional Services team.
• Assemble and lead status meetings for key stakeholders.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Technology, or a related field, or equivalent combination of education and experience.
• Four (4) years of project management experience, preferably in financial technology or enterprise software implementation.
• Experience leading implementations for financial institutions.
• Experience working in the Information Technology and/or Financial Technology industry.
• Proficiency with project planning and project management tools such as Gantt charts and Kanban boards.
• Demonstrated ability to develop detailed work plans, schedules, and status reports.

Requirements

• Exceptional verbal and written communication skills to facilitate clear and effective interactions with internal and external stakeholders.
• Strong problem-solving and analytical abilities to identify challenges and implement prompt, effective solutions.
• Commitment to understanding and addressing client needs, ensuring high levels of satisfaction throughout project lifecycles.
• Proven ability to manage multiple complex projects simultaneously while maintaining focus on timely and successful delivery.
• Leadership skills to motivate team members and drive the achievement of project goals.
• Minimal travel, generally 12 days or less per year, ~2X team get-togethers a year.

Growth Opportunities

• 30 Days: Gain familiarity with Lumin Digital’s project management processes, tools, and team dynamics. Begin managing smaller projects and assisting with larger ones.
• 90 Days: Take ownership of complex multi-phase projects, driving client satisfaction and ensuring successful project delivery.
• 1 Year: Lead strategic implementations for key clients, contributing to the continuous improvement of Lumin Digital’s project management practices.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Flexible PTO plus 12 paid holidays.
• Paid sick leave, parental and family leave.
• Lifestyle spending account.
• Tuition reimbursement.
• Cell phone stipend.
• Additional details are provided during the interview process.