[Hiring] Project Manager @SunPower

Role Description

The Ready to Schedule team/Project Management identifies stagnant, delayed, or operationally complex accounts and drives them forward until they are ready to schedule for installation. This role requires strong knowledge of Salesforce and Enerflo, along with a high level of ownership, urgency, adaptability, and critical thinking.

Ready to Schedule Specialists/Project Management work across sales, operations, and customer-facing teams to:

• Investigate issues
• Learn new processes quickly
• Resolve delays wherever they occur

The role is built for someone who is resourceful, persistent, metrics-driven, and committed to getting the job done accurately, even when the path forward is unclear.

The Ready to Schedule team/Project Management operates as an escalation layer rather than frontline support. Work is routed through Sales Support, CSM teams, or assigned directly by leadership. They also are required to work out of Salesforce/CRM queues and be subject matter experts from point of sale to installation ready. The primary objective is to:

• Eliminate operational blockers
• Shorten timelines from point of sale to installation
• Increase Ready to Schedule volume
• Help maintain a healthy installation calendar

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• 1-3+ years of experience in sales operations, account management, or related escalation/support role; solar or home services industry experience preferred.
• Working knowledge of Enzy, Merdeka, Salesforce, Enerflo, or similar sales/CRM platforms is strongly preferred.
• Strong problem-solving skills with the ability to quickly diagnose complex system, process, and deal-related issues.
• Excellent organizational skills with the ability to manage a high volume of escalations simultaneously and prioritize effectively.
• Strong verbal and written communication skills, with the ability to manage cross-functional partners and de-escalate concerns.
• Demonstrated ability to work cross-functionally and problem-solve in a fast-paced, deadline-driven environment.
• Self-motivated with a strong sense of ownership and follow-through on assigned accounts.

Requirements

• Regularly required to talk or hear.
• Regular periods of sitting or standing may be required.
• Ability to occasionally lift office products and supplies, up to 50 pounds.
• Specific vision abilities required include close vision and ability to adjust focus.

Benefits

• Employee RSU Awards program
• Quarterly & Annual bonus program (based on performance)
• Competitive coverage for Health, Dental, and Vision insurance
• PTO/DTO for full-time employees
• 10 paid holidays
• Fully stocked breakroom with snacks, drinks, breakfast, and company provided lunch once a week!
• Ping pong and Corn hole in office
• Canyon Park Perks: Access to a gym, pickleball & basketball courts, outside patio areas, food trucks, and more!