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Project Manager @Bluecoding

[Hiring] Project Manager @Bluecoding

Apr 07, 2025 - Bluecoding is hiring a remote Project Manager. 💸 Salary: salary in usd. 📍Location: Latin America (LATAM), USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

In this opportunity, we are looking for an experienced Project Manager to work with one of our foreign clients, a corporation that, through its subsidiaries, provides life insurance protection targeted to the middle American market. The ideal candidate will have a strong background in helping teams work efficiently and effectively through the use of agile methodologies.

If you are independent, a great communicator, a problem solver, and have strong attention to detail, this is a great fit for you!

Here are some of the exciting day-to-day challenges you will face in this role:

  • Build relationships and act as a liaison with executives, contact center users, third-party vendors, and key stakeholders to identify opportunities for collaboration, market research, and help address immediate business needs
  • Lead daily stand-up meetings, sprint planning sessions, backlog prioritization, user story creation and participate in demos
  • Oversee features such as Smart Agent Assist, Conversational AI/Chatbots, Outbound Dialer, Digital Routing, Machine Learning models, IVR, Agent Scripting/Desktop, and create new features to provide an enhanced experience for our users and customers
  • Work with support teams to monitor and triage product defects and/or outages
  • Use telephonic analytics, market research, customer usage data, and competitive analysis to drive decision-making
  • Track progress against OKRs, and measure the team’s impact against business goals
  • Foster an innovative, inclusive, and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization

Qualifications

  • 5+ years’ experience as a Project Manager or Business Analyst. A Certified Project Manager certificate is a plus.
  • Bachelor’s degree (BA/BS) or higher in a related discipline or equivalent work experience.
  • Ability to understand the “big picture” and translate into tangible Epics/User stories
  • Ability to work independently, prioritize work, and resources while maintaining collaboration with other team members
  • Comfortable leveraging technology to work with virtual teams effectively
  • A creative problem solver with a keen interest in ensuring the best possible experience for our users
  • Open-minded with an innovative mindset, curious to understand and learn new perspectives and technologies
  • Experience in working with Agile/Scrum work environment as a Product Owner: writing user stories (JIRA), and following the development process through user story acceptance
  • Prior experience partnering with technology vendors on requirements for contact center products (ex., Genesys Cloud, Amazon Connect, LiveVox), as well as post-production support, is preferred

Benefits

  • Salary in USD
  • Flexible schedule (within US Time zones)
  • 100% Remote

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Latin America (LATAM), USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Project Management
Project Manager @Bluecoding
Project Management
Salary 💸 salary in usd
Remote Location
Latin America (LATAM), USA
Job Type full-time
Posted Apr 07, 2025
Apply for this position Unlock 54,494 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: Latin America (LATAM), USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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