[Hiring] Project Lead, Client Onboarding @Ventra Health

Role Description

The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes:

• Gathering setup data
• Leading client and internal meetings to support data interface and billing system setups
• Coordinating with vendor partners to ensure a smooth transition to the Client Success and Service Delivery teams post go-live

This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.

Qualifications

• Bachelor’s Degree
• Five (5) years of related project management experience
• Effective oral and written communication skills
• Experience managing multiple projects

Requirements

• Working knowledge of Revenue Cycle Management specific to coding and billing
• Working knowledge of project management tools and software
• Strong strategic thinking skills
• Strong complex project implementation skills
• Strong process development skills
• Strong word processing, spreadsheet, database, and presentation software skills
• Strong management level oral, written, and interpersonal communication skills
• Strong presentation development and delivery skills
• Strong decision-making skills
• Strong time management skills
• Strong organizational skills
• Ability to independently and successfully apply business process acumen to process improvement projects, with measurable business performance improvement outcomes
• Ability to influence, negotiate and lead across internal constituencies regardless of title or authority
• Ability to work against a plan, meet deadlines and produce deliverables relative to target dates
• Ability to establish trust and credibility at all levels of an organization
• Ability to communicate with a variety of stakeholders (both functional peers and those at the executive level) from both internal and external organizations
• Ability to effectively work with a diverse set of stakeholders to coordinate project implementations
• Ability to take initiative and effectively troubleshoot while focusing on innovative solutions
• Ability to exercise sound judgment
• Ability to handle highly sensitive and confidential information appropriately
• Ability to initiate and maintain professional relationships
• Ability to remain flexible and work within a collaborative and fast-paced environment
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner

Benefits

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons
• This position is also eligible for a discretionary incentive bonus in accordance with company policies