[Hiring] Project Engineer @Intelligent Technical Solutions

Role Description

The Remote Project Engineer is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

Qualifications

• Experience working with remote teams is required.
• Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast-paced, and at times high-pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
• Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position.

Requirements

• A home office set up that meets the following:
• Computer: A working computer with a minimum of 8GB RAM and one of the following:
  • Windows 11 with an Intel i5 or i7 (8th generation or newer), or
  • AMD Ryzen 5 or 7 (2000 series or newer), or
  • macOS 12 or newer.
• Internet: Stable internet connection with at least 25 Mbps download and upload speeds.
• Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
• Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
• Webcam: An HD webcam for video calls.
• 2nd Monitor
• UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
• Excellent command of the English language both spoken and written
• Able to work full time for 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
• Able to pass our online behavior and cognitive assessments.
• Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
• Able to provide NBI Clearance (for PH applicants).

Benefits

• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life Insurance
• Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Night Shift Bonus
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification