[Hiring] Project Coordinator & Business Operations Administrator @Dysrupit

Role Description

We are looking for a Project Coordinator & Business Operations Administrator to keep delivery teams and back-office operations running smoothly, so consultants can focus on client outcomes. You will join our client, an AI-native Microsoft Dynamics 365 and Power Platform consultancy that designs, builds and supports CRM and business applications across Customer Engagement (CE) and Finance & Operations (F&O). The role is split roughly 60/40 between supporting project delivery and running the firm's operational backbone.

Job Responsibilities

• Project coordination:
  • Support delivery leads and project managers across several concurrent Dynamics 365 and Power Platform engagements.
  • Maintain project plans, schedules and milestone trackers, and flag slippage early to the delivery lead.
  • Prepare weekly status reports and steering committee packs using delivery data from Azure DevOps and project tools.
  • Schedule and facilitate project meetings, workshops and showcases, and capture minutes, decisions and actions and follow them through.
  • Coordinate resourcing by tracking consultant allocations and availability across projects, and help delivery leads plan upcoming demand.
  • Monitor timesheets and project budgets against plan, and highlight burn-rate variances to the delivery lead.
  • Support change control by logging change requests, tracking approvals and keeping scope baselines current.
  • Keep project documentation in SharePoint and Teams current, consistently named and easy to find.
  • Help prepare handover and hypercare materials as projects move into BAU support.
• Business operations administration:
  • Keep the firm's operational processes accurate, compliant and efficient.
  • Prepare, track and file client contracts, SOWs, change orders and subcontractor agreements.
  • Coordinate employee and contractor onboarding and offboarding, including system access, equipment, licences and induction.
  • Support finance operations by raising invoices from approved milestones and timesheets, tracking receivables, processing supplier invoices and expenses, and assisting with month-end inputs.
  • Maintain internal records, policies and templates (proposal, SOW, estimate and JD templates) so they stay current and consistently branded.
  • Support compliance requirements such as insurance certificates, client security questionnaires, vendor onboarding forms and audit requests.
  • Coordinate travel, events and team meetings, and act as the first point of contact for general operational queries.
  • Identify repetitive admin tasks and improve or automate them using Power Platform and AI tools.

Qualifications

• 2+ years in project coordination, PMO, business operations or administration, ideally in a professional services, consulting or technology environment.
• Strong working knowledge of Microsoft 365 (Excel, Teams, SharePoint and Outlook), and comfort learning new tools quickly.
• Experience maintaining project plans, RAID logs and status reports, and an understanding of both waterfall and agile delivery.
• Excellent attention to detail, especially with contracts, invoices and records.
• Clear written and verbal communication, and the confidence to follow up with senior people politely and persistently.
• Ability to manage competing priorities across several projects without losing track of commitments.
• Organised without being rigid, and takes ownership of loose ends before anyone asks.
• Stays calm when priorities shift, and uses sound judgement with confidential information such as contracts, pricing and client details.
• Comfortable working across a distributed team.

Nice to Have

• Exposure to Microsoft Dynamics 365 or Power Platform projects, or experience in a Microsoft partner environment.
• Experience with Azure DevOps, a PSA or timesheet tool, and basic finance systems such as Xero or MYOB.
• Familiarity with Power Automate, Power Apps or AI assistants for workflow automation.
• Certifications such as PRINCE2 Foundation, PMI CAPM, Scrum Master or Microsoft PL-900.
• A degree in business, commerce, information systems or a related field.

Benefits

• Competitive compensation package commensurate with experience.
• Government-mandated benefits plus supplemental HMO coverage.
• Collaborative and professional work environment.
• Career growth opportunities within a growing organization.
• Fully remote work arrangement.