[Hiring] Project Coordinator @Push Operations

Role Description

We’re looking for a Project Coordinator to join our growing Onboarding Team! In this role, you will play a critical role in managing client onboarding projects from kickoff to handoff. You’ll act as the primary point of contact for both internal teams and customers, ensuring clear communication, timely task completion, and alignment across departments. This is a highly collaborative and customer-facing role ideal for someone who is proactive, organized, and passionate about driving projects to success.

Responsibilities

• Act as the main point of contact for internal teams and customers throughout the onboarding project.
• Create and manage onboarding timelines, project plans, and key milestones to ensure successful delivery.
• Coordinate with cross-functional teams, including Sales, Data Migration, Implementation, and Support, to maintain project alignment and momentum.
• Monitor project progress, ensuring tasks are completed on schedule and within scope.
• Identify potential risks or blockers early and collaborate with stakeholders to resolve issues promptly.
• Lead customer-facing meetings, including project kickoffs and regular status updates, ensuring clear communication and alignment.
• Ensure all internal and external stakeholders are informed of project status, next steps, and any key changes.
• Maintain accurate documentation of decisions, updates, and outcomes within the project tracker and related systems.
• Drive project closure, ensuring a smooth transition to the Support or Customer Success teams.

Qualifications

• 2+ years of project management or implementation experience.
• 1 - 2 years of previous US Payroll experience.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Excellent interpersonal, verbal, and written communication skills.
• Highly proactive and self-motivated, with the ability to work independently and prioritize competing tasks.
• Comfortable leading meetings and communicating with external customers via Google Meet and phone.
• Ability to identify problems, propose solutions, and drive resolution in a fast-paced environment.
• Skilled at using Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with CRM systems such as Salesforce.

Bonus Skills and Qualifications

• Previous SaaS or startup experience.
• Previous experience in client onboarding or implementation projects.
• Previous experience with project management tools such as OnRamp, Rocketlane, Asana.

Benefits

• Do what you love! We aim to create a supportive environment to help foster your passion for work.
• Grow Yourself. We drive conversations around your personal and professional goals.
• Make an Impact. We believe everyone is born a genius, and our responsibility is to develop that genius within.

Additional Information

• At Push, we place value on different types of experiences. If your experience looks a little different from what we’ve listed but you think you’re a good fit, we would still love to hear from you.
• We celebrate diversity and promote equal opportunity. We appreciate what makes each of our team members different and encourage you to apply, no matter who you are or how you identify.
• Push Operations welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process.
• Please note that while we use AI to screen applicants for this position, human oversight is maintained throughout the hiring process and in all decision making.
• Salary: $66,000 - $89,000 CAD annually.