[Hiring] Program Manager @ICTC

Role Description

The Information and Communication Technology Council (ICTC) is seeking a Program Manager to join the Capacity Building & Innovation team. This is a one-year, full-time term position responsible for the overall management and successful delivery of a workforce development program.

The Program Manager provides operational leadership, oversees program implementation, manages budgets and timelines, coordinates internal and external stakeholders, and ensures program objectives, performance targets, and reporting requirements are achieved. The role is accountable for delivering high-quality outcomes for employers and participants while maintaining alignment with organizational priorities and funding requirements.

The Program Manager manages multiple program priorities and oversees outreach, partnerships, stakeholder engagement, and program administration to ensure the various components of the program complement one another, achieve program deliverables, and align with ICTC's overall corporate goals.

The successful candidate will also share accountability for the growth and development of ICTC's related line of business. The role also involves working across ICTC departments to support the ongoing development and growth of the program.

The ideal candidate is an organized, proactive program management professional with experience delivering employer-facing workforce development programs, strong stakeholder management skills, and the ability to keep a complex, multi-partner initiative on track and on schedule. Direct experience in the manufacturing and/or automotive sectors, or working closely with industry employers and associations, would be considered a strong asset.

Qualifications

• Post-Secondary Education degree with a specialization in fields such as Business Administration, Project/Program Management, Public Administration, or a related field
• Knowledge and experience with business growth and development, especially in the public and not-for-profit sectors
• PMP, PMI-ACP, or another recognized project/program management certification is a strong asset
• Knowledge of business and management principles involved in strategic planning and program development

Requirements

• 5-7 years of relevant experience in program management, workforce development, economic development, or a related field
• Experience managing complex programs, including budgets, partnerships, multiple priorities, and ambitious timelines
• Experience delivering government-funded programs and meeting reporting and compliance requirements
• Experience engaging employers, SMEs, and external stakeholders
• Strong people management and leadership skills
• Excellent organizational, project management, communication, and stakeholder management skills
• Strong attention to detail, with experience in reporting, documentation, and performance tracking
• Ability to work independently and effectively in a fast-paced and evolving environment
• Experience working in the not-for-profit sector is an asset
• Experience working with employers in the manufacturing and/or automotive sectors is a strong asset

Benefits

• Be part of a dynamic, mission-driven, entrepreneurial organization committed to advancing Canada's competitive advantage in the digital economy
• Lead high-impact programs that drive economic growth and shape the future of Canadian businesses
• Work in an agile, collaborative, innovative, and forward-thinking environment where we are always helping each other achieve collective goals

Company Description

ICTC is a neutral, not-for-profit national centre of expertise with the mission of strengthening Canada's digital advantage in the global economy. For over 30 years we have delivered forward-looking research, practical policy advice, and capacity-building solutions for individuals and businesses. Our goal is to ensure that technology is utilized to drive economic growth and innovation, and that Canada's workforce remains competitive on a global scale.

• OUR MISSION IS TO: Strengthen Canada's digital advantage in a global economy
• OUR VISION IS TO: Foster globally competitive Canadian industries and a prosperous society empowered by innovative digital solutions

ICTC respectfully acknowledges that ICTC headquarters is on the ancestral and unceded territory of the Algonquin Anishinaabeg People.