[Hiring] Program Manager @Blue Acorn iCi

Role Description

The Program Manager leads day-to-day delivery for a program, major initiative, or coordinated set of related projects and workstreams involving Adobe Experience Cloud solutions. The role establishes integrated governance and planning, coordinates project managers and cross-functional contributors, and ensures scope, schedules, budgets, dependencies, quality, risks, and outcomes are managed as a connected whole.

Serving as the primary delivery escalation point within the assigned scope, the Program Manager aligns client and internal stakeholders on priorities and tradeoffs, resolves cross-workstream constraints, and maintains program-level transparency. The role guides project managers through delegation, review, and coaching while escalating account, portfolio, or organizational decisions to the appropriate owners and improving delivery practices across the program.

Location: Remote – United States

Qualifications

• 5–10 years of experience, or equivalent practical experience.
• Experience leading day-to-day delivery for a program, major initiative, or coordinated set of related projects and workstreams.
• Ability to establish integrated plans, milestones, financial views, dependency tracking, risk management, reporting, and decision routes.
• Ability to manage scope, schedules, budgets, quality, risks, resources, and outcomes as a connected program.
• Experience coordinating Project Managers, Scrum Masters, and cross-functional contributors to support consistent, high-quality results.
• Broad fluency across Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RTCDP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Commerce, AEM Assets, Workfront, and Marketo Engage.
• Knowledge of data lifecycle, source systems, identity models, ingestion processes, segmentation logic, and activation workflows.
• Understanding of multi-environment architecture, platform-to-platform interactions, integration dependencies, and deployment processes supporting Adobe Experience Cloud programs.
• Experience with agile, scaled agile, or CI/CD-enabled delivery models and complex cross-team integration efforts.
• Clear communication skills and the ability to align stakeholders, surface tradeoffs, and maintain program-level transparency.

Requirements

• Ability to serve as the primary delivery escalation point within assigned scope and drive issues to decisions or accountable owners.
• Ability to align client and internal stakeholders on goals, priorities, sequencing, commitments, tradeoffs, and success measures.
• Experience managing cross-workstream constraints, dependencies, change, mitigation, and recovery planning.
• Ability to maintain transparent program health, financial, resource, risk, and outcome reporting and present decision-ready recommendations.

Benefits

• Competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Compensation

The base salary range for this position is $150,000 - $180,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

Company Description

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

• Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights.
• Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond.
• From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.