[Hiring] Program Delivery Lead @Humana

Role Description

The Program Delivery Lead, Medicare Advantage Bid Operations is responsible for coordinating and managing the annual Medicare Advantage bid planning, development, governance, and submission process. This role ensures key decisions, deliverables, and milestones are completed on time and with appropriate stakeholder engagement.

• Acts as the convener and coordinator of the bid operating model.
• Manages the overall program calendar and oversees program governance forums and processes.
• Supports coordination of new plan expansions with core strategic partners.
• Coordinates across executive stakeholders to ensure successful execution of a highly complex enterprise initiative.
• Operates in a highly matrixed environment, influencing without authority and managing strict deadlines.
• Drives continuous evolution of the Medicare Advantage bid operating model, governance structure, decision forums, and planning processes.

Qualifications

• Bachelor's Degree from an accredited institution.
• 5+ years of program management, project management, operations, strategy, consulting, or related work experience.
• Experience leading complex, cross-functional initiatives involving multiple stakeholder groups.
• Demonstrated success managing executive-level meetings, governance forums, or strategic planning processes.
• Proven ability to influence outcomes without direct authority.
• Strong facilitation, communication, and stakeholder management skills.
• Exceptional organizational, planning, and execution capabilities.
• Experience developing executive presentations and written communications.

Requirements

• Experience supporting Medicare Advantage, Medicare Part D, healthcare product development, or regulated business operations.
• Knowledge of Medicare Advantage bid processes, CMS requirements, healthcare regulatory environments, or annual planning cycles.
• Experience leading enterprise PMO, governance, or transformation initiatives.
• MBA, MHA, MPH, or related advanced degree.
• PMP, PgMP, Lean Six Sigma, Agile, or Change Management certification.
• Experience working directly with executive leadership teams.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.