[Hiring] Principal Delivery Manager @Mission Lane

Role Description

We're looking for a Principal Delivery Manager to own delivery across Portfolio Management, reporting to the Senior Director, Portfolio Prioritization & Delivery.

The impact you'll make:

• A customer has paid on time for months, and Mission Lane notices. Their credit line grows, and the app lays out what they can do next.
• The Principal Delivery Manager, Portfolio Management shapes how that work gets planned, sequenced, and delivered.
• Your puzzle is deciding how to deliver while the best structure is still being discovered, keeping momentum and rigor in balance.
• Mission Lane is standing up its first dedicated delivery team, and you will set the standard for how Portfolio Management delivers.

What you'll own:

• The delivery strategy and model for Portfolio Management, including how work is planned, tracked, reviewed, and communicated to executives.
• Creatively changing how we deliver to drive faster impact across the organization as technology and working models rapidly shift.
• Delivery discovery for multi-team initiatives, so large commitments are scoped and de-risked before work begins.
• Coordination across every team Portfolio Management touches, with dependencies and unknowns surfaced early and complex cross-team problems identified proactively and driven to a solution.
• The engagement model for Portfolio Management, covering execution planning, release planning, and how teams stay in step with each other and with executive leadership.
• Delivery standards for Portfolio Management, built from the themes you see across its work.
• Informal guidance for fellow Delivery Managers as delivery practice takes shape.

You'll thrive in this role if:

• You are passionate about reimagining how we work through the seamless integration of process, technology, and human connection.
• You are comfortable starting without a playbook.
• You define what good looks like, test it with the teams doing the work, and refine it until it sticks.
• You see connections across teams, including teams well outside Portfolio Management, and you anticipate the dependency before it becomes a delay.
• You make sound sequencing and priority calls as the picture develops, and you explain your reasoning clearly.
• You partner with executive leadership on delivery trade-offs and bring a clear recommendation to each conversation.
• You are a recognized voice on delivery practice.
• You guide other delivery professionals through coaching and example, and the practices you shape get adopted by the teams you work with.

Qualifications

• 8+ years of experience delivering complex, cross-functional programs, including initiatives that span multiple organizations.
• Track record of building delivery structure, processes, or engagement models where no established approach existed, and seeing them adopted.
• Experience defining delivery metrics or standards that were later adopted beyond the team that created them.
• Experience coordinating across organizations, anticipating unknowns, and handling late changes without disruption to the work.
• Strong executive-level communication and facilitation skills.
• Experience informally guiding or coaching other delivery professionals without formal management authority.
• Ability to travel ~4+ times per year for high quality in person collaboration.

Preferred Qualifications

• Experience with portfolio management, capital allocation, or credit portfolio functions.
• Experience standing up a new function, process, or center of excellence.
• Experience in financial services, fintech, or another regulated industry.

Compensation

• Annual full-time starting base salary range: $145,000 - $188,000.
• This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.
• Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.
• Mission Lane also offers a comprehensive benefits plan, which includes:
• Paid time off
• 401(k) match
• A monthly wellness stipend
• Health/dental/vision insurance options
• Disability coverage
• Paid parental leave
• Flexible spending account (for childcare and healthcare)
• Life insurance
• A remote-first work environment