[Hiring] PMO Project Manager @Sitero LLC

Role Description

The PMO Project Manager manages assigned projects or workstreams within established PMO standards and governance, ensuring they are planned, monitored, communicated, and delivered with discipline and consistency.

• Manage projects or workstreams through all phases of the Project Life Cycle (PLC), from Initiation through Closure, within defined scope, schedule, and budget.
• Manage multiple concurrent client engagements, balancing priorities, timelines, and resources across studies, projects, and services.
• Lead the sales-to-delivery handoff for assigned clients, partnering with Business Development and the PMO Program Director; review the Statement of Work (SOW), scope, timelines, financial terms, and risk profile.
• Set up the project in enterprise systems (e.g., Rocketlane, ServiceNow) and complete required administrative setup during the Initiation phase.
• Establish realistic high-level timelines during the Initiation phase and baseline them during Planning to support requirements management and client expectations.
• Develop and maintain integrated project plans, including milestones, dependencies, resource allocations, and risk, issue, and action logs.
• Review timelines routinely with the project team and client to keep delivery tasks on schedule.
• Manage formal change control, including scope change requests, impact assessments, and forecast updates.
• Track and report project KPIs, health, and budget performance; escalate risks, issues, and dependencies to the PMO Program Director to support timely decisions.
• Coordinate quality events, audits, interim analyses, database locks, and compliance activities as applicable.
• Coordinate the Closure phase, including client acceptance, final deliverables, system decommissioning, resource release, financial close-out, archival per QA and regulatory requirements, and lessons learned.

Qualifications

• Bachelor’s degree in life sciences, clinical research, business administration, information technology, project management, or a related field; or an associate degree plus 2 additional years of relevant experience; or an equivalent combination of education and experience.
• CAPM, PMP, or equivalent project management certification is an advantage.
• 2+ years of project management and/or clinical trial experience within a life sciences organization (e.g., CRO, pharmaceutical, biotechnology, or eClinical technology provider).
• 1+ year of experience in client-facing or client engagement roles.
• Experience in software or technical project delivery, or working knowledge of the software delivery lifecycle and methodology, is highly desirable.
• Demonstrated experience managing project budgets, timelines, risks and issues, change control, and cross-functional deliverables.
• Working knowledge of ICH E6 Good Clinical Practice (GCP), 21 CFR Part 11, EU GDPR, and other applicable FDA, EMA, and global regulatory requirements as they apply to eClinical systems, services, and project documentation, and a basic understanding of clinical trial design, data flow, and Trial Master File (TMF) standards.
• Proficiency with Microsoft Office Suite.
• Experience with eClinical platforms and/or services (e.g., EDC, RTSM, CTMS, eConsent, data management, site and patient payments) and project management tools (e.g., Rocketlane, ServiceNow, MS Project, Jira).

Requirements

• Able to lead cross-functional teams and drive accountability without direct reporting authority.
• Strong verbal and written communication and meeting facilitation skills with internal teams and external clients.
• Handles difficult, ambiguous, and high-pressure situations with professionalism and sound judgment.
• Strong problem-solving and analytical skills; diagnoses root causes and proposes alternatives.
• Highly organized and detail-oriented; manages multiple priorities and meets deadlines.
• Works effectively in global teams across time zones and cultures.
• Demonstrates integrity and accountability; models Sitero’s values.

Benefits

• Competitive compensation and benefits package, including base salary, variable pay, paid time off, and healthcare and retirement benefits.

Commitments

• Standard hours: 40 hours per week, Monday–Friday, with a one-hour lunch; additional hours as needed.
• Extended computer use.
• Travel: up to 20% if needed.