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Project Management
Platform Services Manager - Patching
@Thrive
[Hiring] Platform Services Manager - Patching @Thrive
Jan 30, 2025 - Thrive is hiring a remote Platform Services Manager - Patching. 💸 Salary: $80,000 - $100,000 usd per year. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This position offers you the opportunity to join our rapidly growing organization. We're looking for a customer- and team-oriented leader in supporting the Thrive Patching team.
- Lead a group of highly motivated Engineers.
- Have a high-level understanding of OS and 3rd-party patching.
- Create and present monthly/weekly reports and KPIs.
- Work with complex customer requirements to support their unique business needs and compliance with their security needs.
- Hold reviews with team members and weekly team meetings.
- Provide weekly feedback on team performance and ways to improve.
- Provide upgrade support and upgrade path.
- Work with management on how to better utilize the platforms.
- Understand how each platform is used and the criticality of the service it provides.
- Develop and update the Disaster Recovery plan for assigned platforms.
- Performance reporting through data analysis as it relates to the platforms owned by the Platform Services team.
- Available to work outside of standard hours when necessary or as part of on-call rotation if applicable.
- Other duties as required.
Qualifications
- Bachelor's Degree in Information Technology or related discipline preferred, or equivalent combination of education and relevant work experience.
- 5-10 years of Enterprise patching experience.
- 3-5 years of Kaseya experience and Kaseya Certification.
- 3-5 years of management in an MSP environment.
- Technical subject matter expert on MSP products as they relate to Thrive's service catalog.
- Strong written and verbal communication skills.
- Attention to detail and focus on adherence to SOPs.
Requirements
- Experienced.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
💸
$80,000 - $100,000 usd per year
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Jan 30, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
